旅行
账户
SMa1983
Gorgeous building but skip the ‘guided tour’
巴黎歌剧院的点评
点评：The building and history was amazing; sadly the guided tour was not. Entry was disorganized and confusing, and the audio headsets given out seem to be 1970s technology. The one I received had a nearly dead battery and the guy sneered at me when I asked for a new one - telling me very condescendingly to not turn it on until the tour started (glad I did or I wouldn’t have realized the battery was almost dead). Anyhow; the tour guide herself was fine but it was so so crowded and even with the headset (which has the most uncomfortable ear piece ever) you could barely hear her as her voice cracked in and out like on an old walkie-talkie. I can’t say I learned anything new from the guided tour but I followed the guide from room to room, which I guess counts for something. I think I’d have had a better experience had I just done a self guided tour though so I could have played the audio guide at my own pace. Anyhow, it’s a gorgeous old building just be warned. You may not actually see inside the opera hall. We did not which I knew was a risk so I guess I’ll have to come back sometime. Bottom line. I think the staff needs some hospitality training and they need better signage. There are so many tours from private operators and they all were happening at the same time. There were no signs nobody knew where to go, and it just wasn’t overall lackluster experience. A couple of signs could solve a lot of problems, as would better headsets. Next time, I’d book the earliest self guided tour possible to beat the crushing crowds!
翻译：建筑和历史令人惊叹，可惜导游服务却不尽如人意。入口处秩序混乱，令人困惑，提供的音频耳机似乎是上世纪70年代的技术。我拿到的耳机电池快没电了，我要求换一个新的时，那个工作人员嘲笑了我——非常傲慢地告诉我，在游览开始前不要打开它（幸好我这么做了，否则我都不知道电池快没电了）。总之，导游本身还不错，但人实在太多了，即使戴着耳机（我戴过的最不舒服的耳机），你也几乎听不到她的声音，因为她的声音断断续续，就像老式对讲机一样。我不能说我从导游那里学到了什么新东西，但我跟着导游从一个房间到另一个房间参观，我想这多少算点儿。不过，如果我选择自助游，可以按照自己的节奏播放语音导览，我想我会有更好的体验。总之，这是一座美丽的古老建筑，只是要注意。你可能看不到歌剧院的内部。我们没有去，我知道这有点风险，所以我想我以后得再来。总之，我觉得工作人员需要一些酒店管理方面的培训，而且标识也需要改进。私人旅行社的团太多了，而且都是同时进行的。没有任何标识，没人知道要去哪里，总的来说，体验并不好。几个标识就能解决很多问题，更好的耳机也一样。下次，我会尽可能早地预订自助游，避开拥挤的人潮！
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
