点评:UPDATE...I received a call from the owner after he got back in town. Apologized for how things were handled and wanted to make sure I was ok. They filled in the hole that they were unaware of before my fall. He offered my family a gift card to come back and give them another chance, which we will. I have had lunch there since my fall, they have really good food. My favorite is the "Taco Salad" with chicken.
Sep 2024 • Family
My family celebrated my son and grandson’s birthday this past weekend. We spent over $300 during our visit. Upon leaving I fell in their parking lot from a big hole in the ground. My daughter went inside to get help. They said they would get the manager, but NO ONE came. After laying on the ground for a few minutes I was able to get up and had to go inside to ask for a Band-Aid for the blood dripping from my finger. The employee said the manager said to give us his card and to take my information. No one asked if I needed medical attention. While waiting for the band-aid we saw the worker speaking to someone. We went over and asked if he was the manager "Sean Smith", he was. When we asked why no one came to check if I was hurt or needed medical attention, his comment was he had 350 guests to take care of. This is ridiculous not to be concerned when someone gets hurts on your property!! No one to this day has called to ask if I was ok. Steve Smith was only concerned of the 350 guest he had then. I was a guest but no longer important as he had collected our money.
翻译:更新...老板回到城里后,我接到了电话。他为事情的处理方式道歉,并想确保我没事。他们填补了我摔倒前不知道的洞。他给了我家人一张礼品卡,让我再来一次,我们会的。自从摔倒后,我就在那里吃午饭,他们的食物真的很好吃。我最喜欢的是鸡肉“墨西哥沙拉”。
2024 年 9 月 • 家庭
上周末,我的家人庆祝了我儿子和孙子的生日。我们在访问期间花了 300 多美元。离开时,我从一个大洞里摔倒在他们的停车场里。我女儿进去寻求帮助。他们说会去找经理,但没人来。在地上躺了几分钟后,我才站起来,不得不进去要创可贴,止住手指上滴下的血。员工说经理说给我们他的卡并记录我的信息。没有人问我是否需要医疗救治。在等待创可贴的时候,我们看到工作人员在和某人说话。我们走过去问他是不是经理“肖恩·史密斯”,他就是。当我们问为什么没有人来检查我是否受伤或需要医疗救治时,他说他有 350 位客人需要照顾。当有人在你的房子里受伤时,你竟然不关心,这太荒谬了!!直到今天,没有人打电话问我是否还好。史蒂夫·史密斯当时只关心他接待的 350 位客人。我是客人,但不再重要,因为他已经收了我们的钱。