点评:We would like to share a rather disappointing experience. We purchased tickets to Grotte di Castellana at the Infopoint, but no one informed us that an additional €6 per person would be automatically added for a visit to the Planetarium. It was presented to us as a mandatory part of the tour, although we later learned that the Planetarium visit is not required and is not an essential part of the Grotte experience.
The visit to the Planetarium itself was underwhelming – the film shown was clearly intended for very young children (4-6 y.o.), while our group consisted mostly of adults and a few teenagers. The entire kids movie was in Italian (we were not informed about that as well), without translation, so we couldn’t understand what was being said. Neither the content nor the format was engaging, and most of us felt that both our time and money had been wasted.
-> We feel misled and believe it's important to warn other travelers: (!!!) please, be cautious and make sure that no additional services are included in your ticket without your clear consent. (!!!)
翻译:我们想分享一次相当令人失望的经历。我们在信息点购买了卡斯特拉纳石窟的门票,但没有人告知我们参观天文馆会自动加收每人6欧元的费用。我们被告知参观天文馆是必选项目,但后来我们才知道,参观天文馆并非必需,也不是石窟体验的必要组成部分。
天文馆参观本身令人失望——放映的电影显然是为幼儿(4-6岁)设计的,而我们团里大部分是成年人和一些青少年。整部儿童电影都是意大利语的(我们也没有被告知这一点),没有翻译,所以我们听不懂电影里的内容。内容和形式都缺乏吸引力,我们大多数人都觉得时间和金钱都浪费了。
-> 我们觉得自己被误导了,认为有必要提醒其他旅客:(!!!)请务必谨慎,确保门票中没有未经您明确同意的附加服务。 (!!!)