点评:I love chapter and am disturbed that it is being run into the ground! Next stop - housing development.
It's been around for years but it seems to have failed to notice that it's a shadow of its former self, there is little variety of art, food or beer. All three are presented in a pompous and arrogant manner that show it thinks its a trendy south bank art house whilst unaware its a glorified community centre with pretentious and other people in south Wales are doing things so much better.
The staff are lovely but seem to think the place operates for their benefit. Is it performance art that you stand at the bar for ages watching 5 or 6 people tidy things up whilst they ignore you? The food is best described as expensive but it's ultimately a canteen!
The bar shuts before theatre shows and films finish. The only time bar processes (I blame management not staff) seem to be efficient and organised is closing down the bar. All the systems seem to be designed to be against customer service and fail to mask its mediocrity when there are many better places to eat and drink in immediate area.
I so want it to win but is the organisations game plan just to give up and sell the land for flats as that what it seems like.
It's not an Arts Centre. It doesn't support communities and the service is comically bad.
They clearly don't want you here!
翻译:我喜欢 Chapter,但很担心它正在走向衰败!下一站——住宅开发。
它已经存在多年了,但似乎没有意识到它已经是昔日的影子,艺术、食物或啤酒种类很少。这三者都以一种浮夸傲慢的方式呈现,表明它认为自己是一家时尚的南岸艺术馆,却没有意识到它是一个被美化的社区中心,南威尔士的自命不凡和其他人做得更好。
员工很可爱,但似乎认为这个地方是为了他们的利益而运作的。你在酒吧站了好久,看着 5 或 6 个人收拾东西,而他们却不理你,这是表演艺术吗?食物最好被描述为昂贵,但它最终是一个食堂!
酒吧在戏剧表演和电影结束前关门。酒吧流程(我怪管理层而不是员工)似乎高效且有条理的唯一时间是关闭酒吧。所有系统似乎都是针对客户服务而设计的,当附近有许多更好的餐饮场所时,它却无法掩盖其平庸。
我真希望它能赢,但组织的计划难道只是放弃并出售土地用于建造公寓吗?看起来就是这样。
这不是艺术中心。它不支持社区,而且服务差得可笑。
他们显然不想让你来这里!