点评:Where to start?!? We were collected from Kajaani airport by our transfer driver who Ukkohalla use regularly for the 80ish minute drive to the resort. He was very friendly and gave info on the area during the trip, also letting us know he had informed the resort restaurant on our ETA and even though it would be near the ned of service they would wait for us. We were still able to have a full 3 course meal on arrival (included as we were half-board) which we didn't expect due to our arrival time.
During our meal we were given the full itinerary of or planned events and explained how transfers work and contact details etc by the lady who served us and looked after us during the meal (I forget her name but she had red hair) and after our meal she drove us the 3km or so to our Sky Cabin and showed us around it. After she left we began to un-pack and get familiar with the cabin. About 5 mins later we had a knock on the door and it was her again pointing out that the Northern Lights were just starting to show! It's that sort of consideration and kindness we experienced from all the Ukkohalla staff throughout the holiday.
We were collected for breakfast the following day with breakfast being served either in the café or the main restaurant - I assume it depends on the number of guests staying - and met Salla who would be our guide for the day. She drove us to the Snow Mobile Safari location, got us kitted out with snow shoes and cold weather suits and also took us to the reindeer farm and stayed with us during the visit, translating our questions.
Salla was a highlight of our stay due to her infectious personality, love of what she does and the area and genuine interest and friendliness. She really is fantastic and seemed to really enjoy trying to convince me (unsuccessfully!) to do the ice-pool dip!
The resort has multiple indoor saunas, the downstairs one having an amazing view over the lake. There is also an indoor steam-room, jacuzzi and pool with hydro jets. Outside is the fore-mentioned (and successfully avoided, despite Salla's best efforts!) ice pool, more saunas and 2 hot tubs. The outdoor saunas and tubs are not open every day, but the indoor ones are.
For our final day we had a husky sled ride booked in and it was as amazing as we anticipated. The instructor had so much passion for her dogs and was very approachable, friendly and light-hearted. Thoroughly recommended!
So all in all it was an amazing trip, made even more so by every member of staff as they were very accommodating and helpful.
Thank-you Ukkohalla!!!
翻译:从哪里开始呢?!我们的接送司机在卡亚尼机场接我们,Ukkohalla 经常乘坐他的车前往度假村,车程约 80 分钟。他非常友好,在旅途中提供了该地区的信息,还告诉我们他已经将我们的预计到达时间告知了度假村餐厅,尽管餐厅离服务时间很近,但他们还是会等我们。我们仍然能够在抵达时享用一顿完整的三道菜大餐(因为我们是半膳,所以包含在内),这是我们没有想到的,因为我们到达的时间太晚了。
用餐期间,为我们服务并在用餐期间照顾我们的女士(我忘了她的名字,但她有一头红发)向我们提供了完整的行程或计划活动,并解释了接送服务的工作方式和联系方式等,用餐后,她开车带我们前往 3 公里左右的天空小屋,带我们参观了小屋。她离开后,我们开始收拾行李,熟悉小屋。大约 5 分钟后,有人敲门,她又一次指出北极光刚刚开始出现!整个假期,我们都能从 Ukkohalla 的所有员工身上感受到这种体贴和善意。
第二天,我们被接去吃早餐,早餐在咖啡厅或主餐厅供应 - 我想这取决于入住的客人数量 - 并遇到了 Salla,她将担任我们当天的导游。她开车送我们到雪地摩托探险地点,给我们穿上雪鞋和防寒服,还带我们去了驯鹿农场,并在参观期间一直陪着我们,翻译我们的问题。
Salla 是我们住宿期间的亮点,因为她的个性富有感染力,热爱她所做的事情和这个地区,而且她对这里的热情和友好。她真的很棒,似乎真的很喜欢说服我(但没有成功!)去冰池游泳!
度假村有多个室内桑拿浴室,楼下的桑拿浴室可以欣赏到湖面的美景。还有一个室内蒸汽浴室、按摩浴缸和带水力喷射器的游泳池。室外是前面提到的(尽管 Salla 尽了最大努力,但还是成功避开了!)冰池、更多桑拿浴室和 2 个热水浴缸。室外桑拿浴室和浴缸并非每天都开放,但室内的每天都开放。
最后一天,我们预订了哈士奇雪橇之旅,结果和我们预期的一样棒。教练对她的狗充满热情,非常平易近人、友好且轻松。强烈推荐!
总而言之,这是一次奇妙的旅行,每位员工都非常随和、乐于助人,这让这次旅行更加精彩。
谢谢 Ukkohalla!!!