点评:We did five excursions with this company. We hired an additional transport service to the place from where the excursions started and then to take us home again. The person in charge of coordinating this service, Vishnu Gopal, did a lousy job. For example, a boat trip that we had booked months ago for Christmas Day, he wanted to change it at the last minute and postpone it by one day. When we refused, he ‘placed’ us on a boat that had nothing to do with the price we had paid. We had to make our own way to find the boat, because the driver didn't know where it was leaving from. As he did not send us the access tickets, we had problems boarding (they even made us read the list of all the people on board until we found our name).l On the last excursion, we had to wait more than an hour and a half for a taxi to pick us up, because the driver assigned to us was sent elsewhere by Mr. Vihnu.
In short, I would not use this company again.
翻译:我们在这家公司参加了五次短途旅行。我们雇用了额外的交通服务,把我们送到短途旅行的出发地,然后再送我们回家。负责协调这项服务的 Vishnu Gopal 做得很糟糕。例如,几个月前我们预订了圣诞节当天的乘船旅行,他想在最后一刻更改行程,推迟一天。当我们拒绝时,他“安排”我们上了一艘与我们支付的价格无关的船。我们不得不自己去找船,因为司机不知道船从哪里出发。由于他没有给我们发入场券,我们登船时遇到了问题(他们甚至让我们阅读船上所有人的名单,直到找到我们的名字)。在最后一次短途旅行中,我们不得不等了一个半多小时才有出租车来接我们,因为分配给我们的司机被 Vihnu 先生派到了其他地方。
总之,我不会再使用这家公司了。