点评:Zero!!! we booked our tour months ago with this company and everything was set up an street we received a confirmation of our booking and we are ready to arrive in Louisville on Thursday. This morning I received an email that our tour has been canceled. I called the company quite a few times this morning and no one is answering so I start texting with the person who had confirmed our booking and our tickets back in March. I ask for someone to please call me immediately and ask why are tour was canceled at the last minute. That person is now agitated with me because I’m asking for a reason and told me that it was canceled due to customer dissatisfaction. I expressed zero dissatisfaction until I accused them of being a scam. We are now arriving on Thursday with no tour booked because this company is acting like a scam. I 100% would not give them your money. I am happy to post the text message conversation as well.
翻译:零!!!我们几个月前在这家公司预订了我们的旅行,一切都已准备就绪,我们收到了预订确认,我们准备在周四抵达路易斯维尔。今天早上我收到一封电子邮件,说我们的旅行已被取消。今天早上我给公司打了好几次电话,但没有人接听,所以我开始给三月份确认我们的预订和机票的人发短信。我要求有人立即给我打电话,询问为什么旅行在最后一刻被取消。那个人现在对我很恼火,因为我问了一个原因,并告诉我由于客户不满意而取消了。我表示零不满,直到我指责他们是骗局。我们现在周四抵达,没有预订旅游,因为这家公司的行为就像一个骗局。我 100% 不会给他们你的钱。我也很高兴发布短信对话。