Customer service has deteriorated whist prices have shot up
Poplar Tree Garden Centre & Coffee Shop的点评
点评:Oh dear how times and prices have changed. We have visited this coffee shop on several occasions but how sad that customer service has deteriorated whilst prices have shot up.
We arrived at 12.25 and were told there would be a half hour wait for hot food. Presumably hot food includes a hot sandwiches and toasties.
So we ordered tea for two a hot beef baguette, with a portion of chips.and a bacon and brie toastie. That came to a cool £27!
People who came in after us were served jacket potatoes, pie and chips whilst we waited and waited. After thirty minutes my wife inquired where our order was! Surprisingly it was "being prepared".
The staff really couldn't be less gracious, one would have thought we were demanding silver spoon service. Grudgingly it was brought to the table, minus the tea which we were told we had to get ourselves.
Well you vote with your feet, so, because of the hassle we won't be back.
翻译:唉,时代变了,物价也变了。我们来过这家咖啡店好几次,但价格飞涨,顾客服务却越来越差,真是让人心疼。
我们中午12点25分到店,被告知要等半个小时才能上热食。热食大概包括热三明治和烤面包。
于是我们点了双人茶:一份热牛肉法棍,一份薯条,还有一份培根布里奶酪烤面包。一共27英镑!
在我们之后进来的人,我们等了很久,却只得到了烤土豆、派和薯条。三十分钟后,我妻子问我们点的菜在哪儿!出乎意料的是,上面写着“正在准备”。
店员们真是太客气了,简直让人以为我们是在要求什么“富二代”式的服务。服务员很不情愿地把菜端上了桌,只是没有茶,我们被告知要自己去拿。
好吧,你用脚投票吧,因为太麻烦了,我们不会再来了。