旅行
账户
Irina S
The company does not specify that trip is "non refundable". In fact, the company does not provide any policy
Ramzu Travels Thoddoo的点评
点评：Please be careful when booking with this company.
Should you need to cancel your trip you won't
get you money back!
The company does not specify that trip is "non refundable". In fact, the company does not provide any policy when booking with them.
I have booked my transfer via their Facebook page, with 5 star reviews (perhaps paid for, lol) for the transfer from Male to Thoddoo on 14/02/2025 - 24/02/2025.
I used WhatsApp number provided +960 977 4552; as advertised at $35 one way and have exchanged texts with Me Azmath Khaleel. He's confirmed my booking and send me the link to pay to Ramzu Villa the sum of $70
Unfortunately, due to the unforeseen circumstances I had to cancel my trip to the Maldives and my transfer to Thoddoo.
I have informed Mr. Azmath Khaleel 8 days in advance of the cancellation and asked for a refund. Unfortunately, Mr. Azmath Khaleel replied to me the following:
06/02, 02:56] Azmath Khaleel: i am sorry i cannot cancel it
[06/02, 02:56] Azmath Khaleel: or refund it.
I have contacted Mr. Azmath Khaleel for a refund again for unused transfer service. He did ignore my first message, and replied to the second one confirming with the screenshot of a requested refund. But I don't really know if he actually issued a refund, or just pretended that he's requested one. Up to date, 10/03/2025 I have not received any money back from Ramzu Villa or Ramzu Travel, despite several requests and a promise for a refund.
I now have filed a complaint with my Amex card for a fraudulent transaction investigation and potentia scam.
Avoid them at all costs! And any other sister companies barring the name of Ramzu.
Should you need to cancel your trip you won't
get you money back!
The company does not specify that trip is "non refundable". In fact, the company does not provide any policy when booking with them.
I have booked my transfer via their Facebook page, with 5 star reviews (perhaps paid for, lol) for the transfer from Male to Thoddoo on 14/02/2025 - 24/02/2025.
I used WhatsApp number provided +960 977 4552; as advertised at $35 one way and have exchanged texts with Me Azmath Khaleel. He's confirmed my booking and send me the link to pay to Ramzu Villa the sum of $70
Unfortunately, due to the unforeseen circumstances I had to cancel my trip to the Maldives and my transfer to Thoddoo.
I have informed Mr. Azmath Khaleel 8 days in advance of the cancellation and asked for a refund. Unfortunately, Mr. Azmath Khaleel replied to me the following:
06/02, 02:56] Azmath Khaleel: i am sorry i cannot cancel it
[06/02, 02:56] Azmath Khaleel: or refund it.
I have contacted Mr. Azmath Khaleel for a refund again for unused transfer service. He did ignore my first message, and replied to the second one confirming with the screenshot of a requested refund. But I don't really know if he actually issued a refund, or just pretended that he's requested one. Up to date, 10/03/2025 I have not received any money back from Ramzu Villa or Ramzu Travel, despite several requests and a promise for a refund.
I now have filed a complaint with my Amex card for a fraudulent transaction investigation and potentia scam.
Avoid them at all costs! And any other sister companies barring the name of Ramzu.
翻译：向这家公司预订时请务必小心。
如果您需要取消行程，您将无法
拿回您的钱！
该公司没有指定行程“不可退款”。事实上，该公司在向他们预订时不提供任何政策。
我已经通过他们的 Facebook 页面预订了从马累到图杜的接送服务，获得了 5 星评价（也许是付费的，哈哈），时间为 2025 年 2 月 14 日至 2025 年 2 月 24 日。
我使用了提供的 WhatsApp 号码 +960 977 4552；广告上说单程 35 美元，我已经与 Me Azmath Khaleel 交换了短信。他确认了我的预订，并向我发送了向 Ramzu Villa 支付 70 美元的链接。
不幸的是，由于不可预见的情况，我不得不取消前往马尔代夫的旅行和前往图杜的接送服务。
我已提前 8 天通知 Azmath Khaleel 先生取消预订并要求退款。不幸的是，Azmath Khaleel 先生回复了我以下内容：
06/02, 02:56] Azmath Khaleel：很抱歉，我无法取消
[06/02, 02:56] Azmath Khaleel：或退款。
我已联系 Azmath Khaleel 先生，再次要求退还未使用的接送服务费用。他确实忽略了我的第一条消息，并回复了第二条消息，并附上了退款请求的屏幕截图。但我真的不知道他是否真的退款了，还是只是假装要求退款。截至 2025 年 10 月 3 日，尽管我多次请求退款并承诺退款，但我尚未收到 Ramzu Villa 或 Ramzu Travel 的任何退款。
我现在已经向我的 Amex 卡投诉了欺诈交易调查和潜在诈骗。
不惜一切代价避开它们！以及除 Ramzu 之外的任何其他姊妹公司。
如果您需要取消行程，您将无法
拿回您的钱！
该公司没有指定行程“不可退款”。事实上，该公司在向他们预订时不提供任何政策。
我已经通过他们的 Facebook 页面预订了从马累到图杜的接送服务，获得了 5 星评价（也许是付费的，哈哈），时间为 2025 年 2 月 14 日至 2025 年 2 月 24 日。
我使用了提供的 WhatsApp 号码 +960 977 4552；广告上说单程 35 美元，我已经与 Me Azmath Khaleel 交换了短信。他确认了我的预订，并向我发送了向 Ramzu Villa 支付 70 美元的链接。
不幸的是，由于不可预见的情况，我不得不取消前往马尔代夫的旅行和前往图杜的接送服务。
我已提前 8 天通知 Azmath Khaleel 先生取消预订并要求退款。不幸的是，Azmath Khaleel 先生回复了我以下内容：
06/02, 02:56] Azmath Khaleel：很抱歉，我无法取消
[06/02, 02:56] Azmath Khaleel：或退款。
我已联系 Azmath Khaleel 先生，再次要求退还未使用的接送服务费用。他确实忽略了我的第一条消息，并回复了第二条消息，并附上了退款请求的屏幕截图。但我真的不知道他是否真的退款了，还是只是假装要求退款。截至 2025 年 10 月 3 日，尽管我多次请求退款并承诺退款，但我尚未收到 Ramzu Villa 或 Ramzu Travel 的任何退款。
我现在已经向我的 Amex 卡投诉了欺诈交易调查和潜在诈骗。
不惜一切代价避开它们！以及除 Ramzu 之外的任何其他姊妹公司。
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