旅行
账户
dcwledzep
Cruise nice, cuisine not catering for special dietary requirements
Bassac Mekong Cruises的点评
点评：Firstly, the cruise up the Mekon Delta is immensely interesting. All the canals and various side routes are varied and spectacular. That part was great. The boat was full but plenty of room to move around and find a seat. We found the cabin space okay. There is air conditioning though it is just blowing 25 degree air - cooler than outside but it could have been a bit cooler for me. We did use the shower and found it easy to use and not get water inside the cabin. There were two downers for us. Firstly, they did not seem to understand dietary needs. There was confusion over my vegetarian request - no meat or seafood, yet they still seemed to want to feed me chicken and shrimp. My first lunch was very boring (rice and morning glory), but there was always plenty of food so dinner and breakfast were fine for me. Not so for my wife who is gluten free/coeliac. We had a card that explained this in Vietnamese; we spoke to the staff on arrival and double-checked every course that came out. She was fine for lunch and enjoyed the seafood. But there was continual confusion during the evening meal with plates being placed on the table, then being taken away again and replaced by another one. Unfortunately, amongst all this confusion, a mistake was made and she spent from midnight to 2 am spewing into the toilet and all over the bathroom floor. Really, in the last few years we had 3 weeks in Madagascar and 3 weeks in Costa Rice eating in many places without a problem, but our second night here in Vietnam was a disaster. She needs several days to recover properly from gluten poisoning; I was very disappointed. Our second gripe was understanding exactly what was going on, especially with regard to the activities. We had received an itinerary from our tour organizer, and we received an information letter on arrival at the boat which was slightly different, then the announcements were different again with different times, and it proved impossible to find out in advance what an "activity" actually was. I appreciate there are different languages required on the boat, but there were several English couples in addition to use and we were all confused. Writing up the schedule on a blackboard or similar would be an easy fix. We did love his singing at conclusion of dinner. For others, I still highly recommend cruising up the Mekon Delta, it is an experience not to be missed but if you have special dietary requirements you may want to cater for yourself or take a different tour.
翻译：首先，湄公河三角洲的巡游非常有趣。所有的运河和各种支线都各有特色，景色壮观。那部分很棒。船里挤满了人，但有足够的空间走动和找座位。我们觉得船舱空间还可以。虽然有空调，但吹出的风只有 25 度——比外面凉爽，但对我来说可能更凉爽一点。我们确实使用了淋浴，发现它很容易使用，而且不会在船舱内积水。对我们来说有两个缺点。首先，他们似乎不理解饮食需求。我对素食的要求感到困惑——不吃肉或海鲜，但他们似乎仍然想给我吃鸡肉和虾。我的第一顿午餐很无聊（米饭和牵牛花），但食物总是很充足，所以晚餐和早餐对我来说没问题。对我的妻子来说不是这样，她是无麸质/乳糜泻患者。我们有一张用越南语解释这一点的卡片；我们在抵达时与工作人员交谈，并仔细检查了上来的每道菜。她午餐很好，很喜欢海鲜。但晚餐时，盘子被放在桌子上，然后又被拿走，换上另一个盘子，这一直很混乱。不幸的是，在所有这些混乱中，出现了一个错误，她从午夜到凌晨 2 点一直吐在马桶里和浴室地板上。真的，在过去的几年里，我们在马达加斯加待了 3 周，在哥斯达黎加待了 3 周，在很多地方吃过饭都没有问题，但我们在越南的第二个晚上却是一场灾难。她需要几天时间才能从麸质中毒中恢复过来；我非常失望。我们的第二个抱怨是无法准确理解正在发生的事情，尤其是关于活动的内容。我们从旅行组织者那里收到了一份行程，到达船上后，我们收到了一封略有不同的信息信，然后公告又不同，时间也不同，而且事实证明，不可能提前知道“活动”到底是什么。我知道船上需要使用不同的语言，但除了使用外，还有几对英语夫妇，我们都搞不清楚。在黑板或类似的东西上写下时间表是一个简单的解决办法。我们确实喜欢他在晚餐结束时的歌声。对于其他人，我仍然强烈建议乘船游览湄公河三角洲，这是一次不容错过的体验，但如果你有特殊的饮食要求，你可能需要自己准备食物或参加不同的旅游。
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