点评:Bait and Switch
My experience with Ganesham Textile & Handicraft started off positively. The initial hospitality and attentiveness were impressive—so much so that I chose to purchase custom suits in addition to the textiles my wife and I bought as gifts for our families.
Unfortunately, the positive experience ended right there. I ordered three custom suits, with detailed measurements taken in-store. They assured me repeatedly that the suits would match the quality of Canali suits, even claiming they supply fabric to Canali directly.
When the suits arrived, it was an absolute disaster. None of the clothing matched the measurements provided. Each piece varied drastically—one pair of pants was so tight they couldn't be worn, while another was absurdly oversized, impossible to wear even with a belt. The jackets weren't just poorly fitted; they featured unexpected, exaggerated shoulder pads never discussed in our specifications. Worst of all, the fabric quality was terrible. Despite being promised genuine Canali fabric, the suits arrived with labels clearly stating they were Raymond brand.
When I reached out to Tarun at Ganesham regarding these serious issues, he promised unequivocally—a "gentleman's promise," he called it—that they would cover all costs associated with alterations. Trusting his word, I took the suits to a local tailor. Embarrassingly, the tailors openly laughed at the craftsmanship, describing the suits as "Franken-suits" due to their haphazard construction.
Despite Tarun repeatedly assuring me via messages (screenshots available) that he would reimburse the alteration expenses, no payment has ever materialized. It's clear now that the initial hospitality was simply bait for their eventual switch to low-quality, dishonest business practices. This store is shifty, dishonest, unreliable, and deceitful. I strongly caution anyone from doing business here—save yourself the headache and disappointment.
翻译:诱饵和转换
我与 Ganesham Textile & Handicraft 的合作一开始很愉快。他们最初的热情好客和周到服务令人印象深刻——以至于我选择除了购买我和妻子为家人购买的纺织品外,还购买定制西装。
不幸的是,这种愉快的体验就此结束。我订购了三套定制西装,店内进行了详细测量。他们反复向我保证,这些西装的质量将与 Canali 西装相媲美,甚至声称他们直接向 Canali 供应面料。
西装送到时,简直是一场灾难。没有一件衣服与提供的尺寸相符。每件衣服的尺寸都大不相同——一条裤子太紧,根本穿不上,而另一条裤子大得离谱,即使系上腰带也不行。夹克不仅不合身,还带有意想不到的夸张肩垫,而我们的规格中从未提到过这一点。最糟糕的是,面料质量太差。尽管他们承诺使用正宗的 Canali 面料,但西装送到时,标签上清楚地写着它们是 Raymond 品牌。
当我就这些严重问题联系 Ganesham 的 Tarun 时,他毫不含糊地承诺——他称之为“绅士承诺”——他们将承担所有与改衣相关的费用。我相信他的话,把西装拿到了当地的裁缝那里。令人尴尬的是,裁缝公开嘲笑他们的手艺,称这些西装是“弗兰肯西装”,因为它们的结构杂乱无章。
尽管 Tarun 多次通过消息(截图可用)向我保证他会报销改衣费用,但从未支付过任何款项。现在很明显,最初的热情好客只是诱饵,最终他们转向了低质量、不诚实的商业行为。这家商店狡猾、不诚实、不可靠、欺骗性十足。我强烈警告任何人不要在这里做生意——以免让自己头疼和失望。