点评:I used to love chico it was so friendly and clean. My recent visit was so disappointing. When I called to confirm my reservation the person I spoke with made Me feel like I was bothering him. Was very short and said "just go online to get the information " repeatedly. I was quite disappointed with the way things have changed. The carpets looked like they hadn't been vacuumed in quite some time. Around the pool several of the concrete tiles were loose and sticking up causing a trip hazard. When I checked my charges on my bank account it was quite a bit more than the price on my confirmation which said Included fees and taxes. Still waiting for a call back from management to explain the higher charges. So disappointed. I travel 13 hours to visit my daughter in montana and always looked forward to stopping at Chico but won't be including chico in my itinerary again.
翻译:我以前很喜欢奇科,那里非常友好,干净。但最近的一次体验却让我很失望。打电话确认预订时,对方让我感觉像是在打扰他。他说话很慢,还反复说“上网查询信息”。我对现在的改变感到非常失望。地毯看起来好像很久没吸尘了。泳池周围的几块水泥地砖松动翘起,容易绊倒。我查看银行账户上的消费金额,发现比确认单上的价格高出不少,确认单上说的是包含各种费用和税费。我还在等管理层回电解释为什么收费这么高。太失望了。我花了13个小时去蒙大拿看望女儿,一直期待着在奇科停留,但以后不会再把奇科列入我的行程了。