点评:I'm honestly not sure how someone like Cuitláhuac is employed there. From the very beginning, he was extremely rude—not only to the family he was giving an introduction to, but also to our group. His behavior escalated to the point where he insulted us, and we were left with no choice but to leave. His attitude was so aggressive and inappropriate that one of my friends was brought to tears.
I fully support the mission to protect and preserve the Cenote, but there is absolutely no excuse for the way he communicates with visitors. His behavior was shocking and completely unprofessional. He sets a terrible example for the rest of the staff, and frankly, someone with that kind of attitude should not be in any customer-facing role.
Cuitláhuac was rude, unprovoked, and made the entire experience upsetting and uncomfortable. He should not be working there—his presence alone is damaging to what could otherwise be a positive and respectful environment.
翻译:说实话,我真不知道像库伊特拉瓦克这样的人是怎么被雇佣的。从一开始,他就极其粗鲁——不仅对他介绍的那家人,也对我们一行人。他的行为愈演愈烈,甚至侮辱了我们,我们不得不离开。他的态度如此咄咄逼人,甚至不合时宜,我的一个朋友都被他气哭了。
我完全支持保护和保存天然井的使命,但他与游客沟通的方式绝对没有任何借口。他的行为令人震惊,而且完全不专业。他给其他员工树立了一个糟糕的榜样,坦白说,这种态度的人不应该担任任何面向客户的职位。
库伊特拉瓦克粗鲁无礼,无缘无故,让整个体验令人沮丧和不适。他不应该在那里工作——他的存在本身就破坏了原本应该积极向上、互相尊重的氛围。