旅行
账户
Krista D
Disappointing
Mill Falls Marketplace的点评
点评：I don't generally write negative reviews, but my recent experience was extremely disappointing. I had stayed at Mill Falls before, and expected the furniture and rooms to be dated. But what I didn't expect was a check in at another location which was not verbally communicated when making a direct reservation. Eventually, they were able to check me in at the Mill Falls location, but only after a phone call and conversation with someone off site.
In addition, the amount of cobwebs around the room gave a creepy feel to the place, and add to that a large spider on the ceiling. The girl at the front desk down the street was friendly and helpful, and it certainly was not her fault that the vacuum cleaner had not been emptied, was clogged and needed the dirt and hair cleaned out before I was able to use it to remove the spider. When I mentioned the difficulty with the check in process, the woman I spoke to showed no empathy and made me to feel as though it was my fault for not reading the fine print in an email confirmation.
The room was not inexpensive, included a $40 resort fee on top the room rate, and the pet fee, which was expected, included an "occupancy tax". I often travel with my dog, and have never had an occupancy tax applied to the pet.
In addition, the amount of cobwebs around the room gave a creepy feel to the place, and add to that a large spider on the ceiling. The girl at the front desk down the street was friendly and helpful, and it certainly was not her fault that the vacuum cleaner had not been emptied, was clogged and needed the dirt and hair cleaned out before I was able to use it to remove the spider. When I mentioned the difficulty with the check in process, the woman I spoke to showed no empathy and made me to feel as though it was my fault for not reading the fine print in an email confirmation.
The room was not inexpensive, included a $40 resort fee on top the room rate, and the pet fee, which was expected, included an "occupancy tax". I often travel with my dog, and have never had an occupancy tax applied to the pet.
翻译：我一般不会写负面评论，但最近的经历让我非常失望。我以前在 Mill Falls 住过，以为家具和房间都很陈旧。但我没想到的是，我直接预订时没有口头告知，而是在其他地方办理了入住手续。最后，他们让我在 Mill Falls 办理了入住手续，但需要打电话并与场外的某人交谈。
此外，房间周围有很多蜘蛛网，给人一种令人毛骨悚然的感觉，天花板上还有一只大蜘蛛。街上前台的女孩很友好，乐于助人，吸尘器没有清空，堵塞了，需要清理掉灰尘和头发，然后我才能用吸尘器把蜘蛛除掉，这当然不是她的错。当我提到入住手续的困难时，与我交谈的那位女士没有表现出任何同情心，让我感觉好像是我的错，因为我没有阅读电子邮件确认中的细则。
房间价格不便宜，除了房费外还包含 40 美元的度假费，宠物费也包括“入住税”，这也是意料之中的事情。我经常带着狗旅行，从来没有因为宠物缴纳过入住税。
此外，房间周围有很多蜘蛛网，给人一种令人毛骨悚然的感觉，天花板上还有一只大蜘蛛。街上前台的女孩很友好，乐于助人，吸尘器没有清空，堵塞了，需要清理掉灰尘和头发，然后我才能用吸尘器把蜘蛛除掉，这当然不是她的错。当我提到入住手续的困难时，与我交谈的那位女士没有表现出任何同情心，让我感觉好像是我的错，因为我没有阅读电子邮件确认中的细则。
房间价格不便宜，除了房费外还包含 40 美元的度假费，宠物费也包括“入住税”，这也是意料之中的事情。我经常带着狗旅行，从来没有因为宠物缴纳过入住税。
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