点评:If I could give zero, I would. Terrible Experience. Please stay away at all costs!
I do not recommend reserving anything at this establishment!
I reserved for a large party, about 8 ATV's to ride around Mykonos. We were arriving via cruise ship to Mykonos. I reserved through their website a month before we were to arrive. I received an email asking for a photo of driver's license for everyone planning to drive. Received an email back from Mototrust a few days later about the type of ATV that was available to us to ride. I responded.
I sent a follow up email a week prior to our trip. No response. I sent three more emails and called the number. When I got in touch with someone at Mototrust, they informed me someone would call back. We set sail on the cruise, no response. 2 days before arrival, I call, I email, nothing.
The day before we arrive, I receive an email informing me that everything was completely booked. What's the point of reaching out a month before to reserve then?!?!? Unacceptable and terrible business model.
I booked with another ATV company and they were fantastic. No hassle, picked us up from the cruise terminal and drove us back.
翻译:如果可以打零分,我一定会打。糟糕的经历。请无论如何都不要来!
我不建议预订这家酒店的任何服务!
我为一个大型团体预订了大约 8 辆 ATV,在米科诺斯岛周围骑行。我们乘坐游轮抵达米科诺斯岛。我在抵达前一个月通过他们的网站预订了。我收到一封电子邮件,要求为所有计划开车的人提供驾照照片。几天后,我收到了 Mototrust 的回复邮件,告知我们可以乘坐的 ATV 类型。我回复了。
我在旅行前一周发送了一封跟进邮件。没有回复。我又发了三封电子邮件并拨打了电话。当我联系 Mototrust 的某个人时,他们告诉我会有人回电。我们乘游轮启航,没有回复。抵达前 2 天,我打电话、发电子邮件,什么都没有。
我们到达的前一天,我收到一封电子邮件,通知我一切都已预订完毕。那么提前一个月预订有什么意义呢?!?!?不可接受且糟糕的商业模式。
我通过另一家 ATV 公司预订,他们很棒。没有麻烦,从邮轮码头接我们并开车送我们回去。