点评:My wife and I reached out to Wayfinders via WhatsApp at short notice to enquire about last-minute bookings to Antarctica at the end of the summer season in March. Winnie got back to us promptly and effectively, sharing clear information about what cruises/cabins were available and even checking with operators to get updated prices.
After we decided to go ahead with one of the cruise operators (Antarpply), the entire process of booking our cruise via Winnie was also straightforward and fuss-free.
The additional benefits that Wayfinders provide for their clients were also much appreciated. In particular, the rental waterproof parka (which came with an inner puffer jacket), pants and gloves were of excellent quality, and together with the complimentary beanie and neck gaiter, we did not need any other piece of specialised clothing on top of what we were already travelling with (e.g. some thermals, wool socks). We could also get a complimentary hair cut at the salon next door too, which was a really nice touch. Overall, we felt that these benefits were well-thought out, especially for long-term travellers who may not have the opportunity to buy specialised clothing for Antarctica.
翻译:我和妻子临时通过 WhatsApp 联系了 Wayfinders,询问三月夏季末去南极洲的最后时刻预订情况。Winnie 迅速有效地回复了我们,清晰地分享了哪些游轮/舱位可供选择,甚至主动联系运营商获取最新价格。
在我们决定选择其中一家游轮运营商(Antarpply)之后,通过 Winnie 预订游轮的整个过程也变得简单快捷。
Wayfinders 为客户提供的额外福利也让我们非常感激。特别是租赁的防水派克大衣(内含一件羽绒服)、裤子和手套,质量都非常好。再加上免费的帽子和围脖,我们不需要再额外携带任何特殊衣物(例如保暖内衣和羊毛袜)。我们还可以在隔壁的理发店免费理发,这真是一个贴心的服务。总的来说,我们认为这些福利是经过深思熟虑的,特别是对于那些可能没有机会购买专门用于南极洲的服装的长期旅行者来说。