点评:I tried calling this vineyard every day for a week looking for a donation to a non-profit. No one ever answered. I sent an email. No response. I finally spoke with someone who answered the phone and asked to speak to the person Id need to. I was told an email was necessary. After asking if the owner would be there the following day so I could visit in person and speak to them, I heard the woman ask another women who said they were not doing donations. The difficulty contacting a person at this vineyard, combined with the rude call I will give this business a 1. I visited this vineyard once before and it was very small but cute. I did NOT believe then the lack of customer service I just did was the same. Clearly they have decided since theyre no longer new they can treat people like they're beneath them. Its sad. No one has to donate, but being professional doesn't cost anything.
翻译:连续一个星期,我试着每天给这个葡萄园打电话,寻求对非营利组织的捐赠。但从来没有人接听。我发了一封电子邮件,没有回应。最后我终于和接电话的人交谈上了,他要求和我需要的人通话。我被告知需要发送电子邮件。在询问业主第二天是否会来,以便我可以亲自拜访并与他们交谈后,我听到那个女人问另一个女人,她说她们不接受捐赠。联系这个葡萄园的人如此困难,再加上打电话的方式如此粗鲁,我给这家公司打 1 分。我以前去过这个葡萄园一次,它很小但很可爱。我当时不相信我刚才遇到的客户服务如此糟糕。显然,他们决定,既然他们不再是新人,他们就可以像对待低人一等的人一样对待别人。这很悲哀。没有人必须捐赠,但专业是不需要花费任何费用的。