旅行
账户
li r
Not coming back ever!
Hacienda Alsacia Starbucks Coffee Farm的点评
点评：It was my first time at this place and I wanted to have coffee and assess the possibilities of taking a tour soon. However, when one person pointed out that ^we were blocking the entry point for tours^ at the very packed cafeteria restaurant. ^We^ were a party of three CostaRicans, including my elderly aunt in a wheel chair, I told the person at reception this was outrageous. We may have been blocking a key area for tours, but I expected more grace and politeness to a senior citizen. There was no offer to give us a different location, nor an apology. I am not complaining about being a Costa Rican not treated well in my own country... I am complaining about Alsacia not showing the same politeness other places we visited on this holiday e.g. Xandari, Fredo Fresas did show to us and to my aunt. I hope someone from this company will read my review and remind their staff that above nationalities and profit there should be service, and above service is common sense and kindness.
翻译：这是我第一次来这里，我想喝杯咖啡，看看能不能尽快去参观一下。然而，当有人指出，在人满为患的自助餐厅里，^我们挡住了游客的入口^。^我们^一行三名哥斯达黎加人，包括我那位坐轮椅的老阿姨，我告诉接待人员，这太过分了。我们可能挡住了游客的关键区域，但我希望他们能对老年人表现得更礼貌和有礼。但他们没有提出换个地方，也没有道歉。我不是在抱怨身为哥斯达黎加人在自己的国家没有受到良好的对待……我是在抱怨阿尔萨西亚没有像我们这次假期去过的其他地方（例如 Xandari 和 Fredo Fresas）那样对我们和我阿姨表现出同样的礼貌。我希望这家公司的人能读到我的评论，并提醒他们的员工，服务应该高于国籍和利润，而服务之上是常识和友善。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
