点评:Security at South Coast Plaza can be overly aggressive when arbitrarily choosing to enforce their pet policy (Pets are not allowed at South Coast Plaza, with the exception of leashed service animals when accompanying a person with a disability for whom the animal is performing work or tasks.) On any given time of the day especially weekends, I have seen many pet owners with their dogs (and cats) on both a leash or in pet strollers/backpacks who are seemingly not ADA approved service animals due to their apparent lack of training and undisciplined behavior. Despite this, I recently was rudely accosted from behind by a security guard who was irrationally fixated on verbally assaulting me about my cat that was safely secured in a pet stroller and not being unruly or disruptive. I am not sure if I was targeted solely because I had a cat and not a dog or profiled for other reasons. Perhaps, I was singled out because of his unconscious biases. Notwithstanding his implicit attitude, I advised said security guard I was already on my way out of the mall at the time he stopped me, but he continued to scold me that my cat was not be allowed on the property. From this unpleasant interaction, I understand that this is the policy but as a reminder to SCP Mall Security, no real laws were broken and randomly enforcing this policy can be better communicated and more effectively received when incorporating less hostility. There is no need to abuse the perception of authority behind a security badge in a feeble attempt to act superior. His raised and arrogant tone of voice made me feel unsafe as if I committed an actual crime or that my cat posed an immediate danger or threat to other SCP patrons. For context, photo of my ferocious feline is attached.
翻译:南海岸广场的保安在任意执行宠物政策时可能会过于咄咄逼人(南海岸广场不允许携带宠物,但陪同残疾人工作或任务时可以使用拴绳的服务性动物除外)。在一天中的任何时候,尤其是周末,我都看到许多宠物主人用皮带牵着他们的狗(和猫),或者把狗放在婴儿车/背包里,这些动物似乎并不是 ADA 批准的服务性动物,因为它们明显缺乏训练并且行为不端。尽管如此,最近我还是被一名保安从后面粗鲁地搭讪,他无理地盯着我,辱骂我,说我的猫安全地放在婴儿车里,并没有不守规矩或扰乱秩序。我不确定我是否仅仅因为我养了一只猫而不是一只狗而成为攻击目标,还是因为其他原因。也许,我被单挑出来是因为他无意识的偏见。尽管他态度含蓄,我还是告诉那名保安,他拦住我的时候我已经要离开了,但他继续斥责我,说我的猫不准进入商场。从这次不愉快的互动中,我明白了这是规定,但我还是要提醒 SCP 商场保安,并没有违反任何实际法律,而且在执行这项规定时,如果能减少敌意,效果会更好,也更能被接受。没必要滥用保安徽章背后的权威感,来装出一副高人一等的样子。他那傲慢的语气让我感到不安全,就好像我犯了什么罪,或者我的猫对其他 SCP 顾客构成了直接的危险或威胁。为了便于理解,附上了我那只凶猛猫咪的照片。