点评:Utterly disgusting! This is the 2nd year running we went as my son loved the ice skating last yr. So this time around a group of 8 of us went. Now I appreciate that we were booked in for 5pm skate on the last day. However we still paid £50 for a family skate only to find a half melted ice rink.
Everyone came off of there soaking wet as one slip and you'd land in a puddle of water. I was also far more dangerous underfoot compared to last year due to the ice melting. Seemed liked Everyone was giving up ready to go home. The toilets were terrible and had no lights on so I had to clean my daughter up by phone light, not great when you have a 4yr old who doesn't like the dark.
You had to walk across a vast area of muddy unlit field to even get in the place! The Xmas tree maze was so muddy and dangerous the my friends little girl slipped and was covered head to toe in mud. She had to sit through dinner like this as we'd prefer booked a table at a local restaurant.
The crazy mouse ride all the kids wanted to go on had broken down. All in all Everyone came away a wet and cold muddy mess but I think we need to me thankful there were no broken bones with the state of that ice/pool.
If you're going to start closing down on the last day have the decency to offer reduced tickets. If someone could supply me with the best email to complain please as I'm just not happy about this!
翻译:太恶心了!这是我们连续第二年去,因为去年我儿子很喜欢滑冰。所以这次我们 8 个人一起去了。现在我很感激我们在最后一天预订了下午 5 点的滑冰。然而,我们仍然花了 50 英镑买了一个家庭滑冰场,结果却发现冰场已经融化了一半。
每个人都湿透了,一不小心就会掉进一滩水里。由于冰融化,我脚下的危险性也比去年大得多。似乎每个人都放弃了,准备回家。厕所很糟糕,没有灯,所以我不得不用手机灯帮我女儿擦身,当你有一个不喜欢黑暗的 4 岁孩子时,这可不是什么好事。
你甚至不得不穿过一大片泥泞的没有灯光的田野才能进入那个地方!圣诞树迷宫太泥泞了,很危险,我朋友的小女孩滑倒了,从头到脚都沾满了泥巴。她不得不这样坐着吃完晚餐,因为我们更愿意在当地餐馆预订一张桌子。
所有孩子都想玩的疯狂老鼠游乐设施坏了。总而言之,每个人都湿漉漉的,浑身是泥,但我认为我们应该庆幸,在冰/池的状态下,没有人骨折。
如果你要在最后一天开始关门,请体面地提供打折票。如果有人能给我提供最好的投诉电子邮件,请告诉我,因为我对此很不满意!