点评:One star is even too much!
Sizzling Wheels Port Douglas Shuttle scammed us!
Booked a shuttle from our accommodation to The Tin Shed for dinner. 5 mins down the road!
What turned up was a disgrace and clearly not legal in Australia.! No seat belts on the back two seats of the van. Like not even fitted there.
The seats were all dirty and marked. The roof looked like it had been vomited on and cleaned but the stains were still there.
Stunk and “Wolfie” the driver scammed us!
He demanded we pay cash even though the eftpos machine was there. Said he would do it for $40 due to being inconvenienced.
We paid the cash and he told us to not ring the number we called before and to ring the number on the back of the card. We had issues getting through to other shuttle companies to book to start with so we thought this would go direct through the company phone lines rather than the multiple calls previously.
Anyway we called the number and thought a new shuttle would come but nope, Wolfie turned up again.
We were told by our accomodation that you pay one way there and get the complimentary ride home. This was not the case. Lucky I took a photo of the A frame at the door of the tin shed!!
So we get back to accommodation and he again demands we pay him $50 now. That he doesn’t know anything about the sign and that we had to pay $50.
One of my party pay whilst I was sorting out my kids so it was too late when I realised what had happened. I am absolutely appalled by his behaviour and can only assume he has pocketed the money. Which corresponds with his behaviour! I went and spoke with the receptionist and she is looking into this and will also not be recommending to other guests!
I will be telling everyone I know not to use this company!
Looking into reviews today and it seems this isn’t the first time he has done this either! Dodgy behaviour!
翻译:一颗星都太多了!
Sizzling Wheels Port Douglas Shuttle 骗了我们!
预订了从我们的住处到 The Tin Shed 吃晚餐的班车。沿路 5 分钟!
最终结果令人感到羞耻,而且显然在澳大利亚不合法。!面包车的后座两个座位没有安全带。好像根本就没装。
座位全是脏的,有痕迹。车顶看起来像是被呕吐物弄脏了,但已经清洗过了,但污渍还在。
司机很臭,还说“Wolfie”骗了我们!
他要求我们付现金,尽管那里有 eftpos 机。他说他会以 40 美元的价格代我们,因为很不方便。
我们付了现金,他告诉我们不要拨打我们之前打过的电话,而是拨打卡背面的号码。一开始我们无法接通其他班车公司的电话预订,所以我们认为这次可以直接通过公司电话线,而不是之前多次拨打电话。
不管怎样,我们拨打了电话,以为会有新的班车来,但没有,Wolfie 又来了。
我们的住宿处告诉我们,你只需支付单程费用,就可以免费乘车回家。事实并非如此。幸运的是我拍了一张铁皮棚门口的 A 形框架的照片!!
于是我们回到住处,他再次要求我们现在支付 50 美元。他根本不知道这个标志,我们必须支付 50 美元。
我照顾孩子的时候,我的一个同伴付了钱,所以当我意识到发生了什么时已经太晚了。我对他的行为感到非常震惊,只能假设他把钱装进了自己的口袋。这与他的行为相符!我去找接待员谈了谈,她正在调查此事,也不会推荐给其他客人!
我会告诉我认识的所有人不要使用这家公司!
今天看评论,似乎这也不是他第一次这样做!行为可疑!