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Corail Helicopteres的点评
点评：We booked our helicopter excursion back in November 2024 for a flight scheduled on 29th April 2025. On 25th April, we received an email from Corail notifying us that our tour had been moved forward by a day, which we promptly acknowledged. Just two days later, on 27th April, we were informed via email that our entire tour had been cancelled.
We were deeply disappointed, as this excursion was intended as a special Christmas and birthday gift. When I called Corail for clarification, I was told that the helicopter was undergoing repairs and wouldn’t be available until May, and that we should apply for a refund. Although the refund was issued, the late notice left us with no opportunity to rebook with another provider.
It’s even more disheartening to learn, through various Mauritius Facebook groups, that similar cancellations have been happening to others since early April.
For anyone considering booking with Corail, I would strongly recommend looking into other providers to avoid the same disappointment.
We were deeply disappointed, as this excursion was intended as a special Christmas and birthday gift. When I called Corail for clarification, I was told that the helicopter was undergoing repairs and wouldn’t be available until May, and that we should apply for a refund. Although the refund was issued, the late notice left us with no opportunity to rebook with another provider.
It’s even more disheartening to learn, through various Mauritius Facebook groups, that similar cancellations have been happening to others since early April.
For anyone considering booking with Corail, I would strongly recommend looking into other providers to avoid the same disappointment.
翻译：我们早在2024年11月就预订了直升机之旅，航班日期为2025年4月29日。4月25日，我们收到Corail的邮件，通知行程提前了一天，我们立即确认了。仅仅两天后，也就是4月27日，我们又收到邮件通知，整个行程被取消了。
我们非常失望，因为这次旅行原本是一份特别的圣诞节和生日礼物。我打电话给Corail询问情况，他们告诉我直升机正在维修，要到5月份才能使用，我们应该申请退款。虽然退款成功了，但通知太晚，我们根本没机会重新预订其他航空公司的航班。
更令人沮丧的是，我们从毛里求斯的各个Facebook群组了解到，自4月初以来，类似的取消事件也发生在其他公司。
对于任何考虑通过Corail预订的人，我强烈建议他们考虑其他航空公司，以避免同样的失望。
我们非常失望，因为这次旅行原本是一份特别的圣诞节和生日礼物。我打电话给Corail询问情况，他们告诉我直升机正在维修，要到5月份才能使用，我们应该申请退款。虽然退款成功了，但通知太晚，我们根本没机会重新预订其他航空公司的航班。
更令人沮丧的是，我们从毛里求斯的各个Facebook群组了解到，自4月初以来，类似的取消事件也发生在其他公司。
对于任何考虑通过Corail预订的人，我强烈建议他们考虑其他航空公司，以避免同样的失望。
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