点评:We’d been happy here for decades. Wanting to take my kids to their first Hitchcock movie, I called the theater menu ahead of time re: cost (appeared to be $5 matinee). There’s a line where you can talk to somebody directly but got dropped several times so brought extra money in case; it WAS more expensive. Still, no big deal since Riverview has been a great place to go on a budget for years. Then, were made to guess at seating before we could enter (weird, time consuming). Next, because one of my children complained about a sore throat on the way there (we live 45 min. away), asked for extra container for popcorn. Was chewed out(!) and couldn’t even buy one or get from car. Was offered a weird big black plastic bag for my ASD child to worry about (declined). Here’s the kicker. Instead of simply writing a 3-star review, I called later to talk to manager: he was defensive, argued, no apologies. He then called me back again & again—just wanted to argue more, resulting in my 1-star review.
翻译:几十年来,我们在这里一直很开心。想带我的孩子去看他们的第一部希区柯克电影,我提前打电话给剧院菜单:成本(似乎是 5 美元的日场)。有一条线路,您可以直接与某人交谈,但被掉线了几次,所以带上额外的钱以防万一;它更贵。不过,这没什么大不了的,因为多年来 Riverview 一直是节省预算的好地方。然后,在我们进入之前让我们猜测座位(奇怪,耗时)。接下来,因为我的一个孩子在去那里的路上抱怨喉咙痛(我们住在 45 分钟以外),所以要求额外的爆米花容器。被咀嚼了(!),甚至无法购买或从汽车上下来。有人提供了一个奇怪的黑色大塑料袋让我的 ASD 孩子担心(拒绝)。这是关键。我没有简单地写一篇 3 星评论,而是后来打电话与经理交谈:他是防御性的、争论的、没有道歉的。然后他一次又一次地给我回电话——只是想多争论一点,结果我给了 1 星评价。