旅行
账户
Raquel A
Unaccommodating Front Desk – Missed Opportunity to Explore
阿必伦动物园的点评
点评：We recently visited Avilon Zoo with the intention of exploring the place and possibly offering it as a destination to our clients. Unfortunately, our experience at the front desk was very disappointing. The staff was not accommodating, which prevented us from fully experiencing what the zoo has to offer.
As a service provider, the front desk plays a crucial role in ensuring that guests feel welcome. A warm and professional approach would have made a big difference, especially for potential partners like us who wanted to assess the venue. Instead, the lack of hospitality left a negative impression and made it difficult for us to proceed with our visit.
I sincerely hope the management takes this feedback seriously and improves customer service training for their staff. Avilon Zoo has great potential, but poor customer service at the entrance can deter both individual visitors and businesses looking to promote it as a destination.
We were looking forward to offering this place to more of our clients, but due to this experience, we now have reservations. Hopefully, improvements are made so that future guests have a more positive experience.
As a service provider, the front desk plays a crucial role in ensuring that guests feel welcome. A warm and professional approach would have made a big difference, especially for potential partners like us who wanted to assess the venue. Instead, the lack of hospitality left a negative impression and made it difficult for us to proceed with our visit.
I sincerely hope the management takes this feedback seriously and improves customer service training for their staff. Avilon Zoo has great potential, but poor customer service at the entrance can deter both individual visitors and businesses looking to promote it as a destination.
We were looking forward to offering this place to more of our clients, but due to this experience, we now have reservations. Hopefully, improvements are made so that future guests have a more positive experience.
翻译：我们最近参观了阿维隆动物园，目的是探索这个地方，并可能将其作为目的地推荐给我们的客户。不幸的是，我们在前台的体验非常令人失望。工作人员不热情，这阻止了我们充分体验动物园所提供的一切。
作为服务提供商，前台在确保客人感到宾至如归方面发挥着至关重要的作用。热情而专业的态度会带来很大的不同，特别是对于像我们这样想要评估场地的潜在合作伙伴。相反，缺乏热情好客给我们留下了负面印象，让我们难以继续参观。
我真诚地希望管理层认真对待这一反馈，并改进员工的客户服务培训。阿维隆动物园有很大的潜力，但入口处糟糕的客户服务会阻碍个人游客和希望将其作为目的地推广的企业。
我们期待着向更多客户提供这个地方，但由于这次经历，我们现在有所保留。希望能够做出改进，以便未来的客人有更积极的体验。
作为服务提供商，前台在确保客人感到宾至如归方面发挥着至关重要的作用。热情而专业的态度会带来很大的不同，特别是对于像我们这样想要评估场地的潜在合作伙伴。相反，缺乏热情好客给我们留下了负面印象，让我们难以继续参观。
我真诚地希望管理层认真对待这一反馈，并改进员工的客户服务培训。阿维隆动物园有很大的潜力，但入口处糟糕的客户服务会阻碍个人游客和希望将其作为目的地推广的企业。
我们期待着向更多客户提供这个地方，但由于这次经历，我们现在有所保留。希望能够做出改进，以便未来的客人有更积极的体验。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
