点评:Ordered take out from this fish n chip shop for the first time.
Our fried fish was grilled and part of our order was missing. No biggie right, everyone makes mistakes.
When I called Ocean Catch Bentons Square Mornington to inform them of their errors, the owner furiously argued with me that I had ordered grilled. I had the receipt in front of me & it clearly said fried.
Then I asked for a $9 refund for the portion of our order that was missing. This guy ACCUSED me of lying by saying the food was in the packet!
I informed him I wouldn't argue with him over 9 dollars, because well, who would?
I went back to obtain my refund & the owner did not say ONE word to me as he handed me 9 dollars. No sorry, nothing, absolutely silent.
I have had feedback from others when I posted it on fb that they had similar experiences.
Please AVOID Ocean Catch at Bentons Square at all costs.
翻译:第一次从这家炸鱼薯条店订购外卖。
我们的炸鱼被烤了,我们点的部分菜不见了。没什么大不了的,每个人都会犯错。
当我打电话给 Ocean Catch Bentons Square Mornington 告知他们他们的错误时,店主愤怒地与我争辩说我点的是烤肉。我面前有收据,上面清楚地写着油炸。
然后我要求为我们订单中丢失的部分退款 9 美元。这家伙说食物在包里,指责我撒谎!
我告诉他我不会为了 9 美元与他争论,因为好吧,谁会呢?
我回去获得退款,店主递给我 9 美元时没有对我说一个字。没有抱歉,没有,绝对沉默。
我在fb上发帖的时候也收到过其他人的反馈,说他们有类似的经历。
请不惜一切代价避免在本顿斯广场捕捞海洋。