点评:The website says that tours are given in French and English. We made a reservation by email and used English in all our emails. Apparently this was not enough to obtain a tour in English. Instead no English at all was spoken. Given that the stories are 90% of the interest in visiting this place, we were VERY disappointed.
Tell us in advance that you cannot accommodate a tour in English. That would be fine. But we show up, clearly don't speak French, they still take our money, and then throw us into the tour and the host asks one of the other guests to translate for us. This, not surprisingly, didn't work out, and was entirely inappropriate to ask of that other paying guest.
So, ignore the website. They are lying. They do not offer tours in English. Or at least, obtain an explicit promise that your tour will be in English if that is your language, and do not assume that your tour will be in English simply because you made the reservation in English.
翻译:网站上说导游提供法语和英语服务。我们通过电子邮件预订,所有邮件都用英语。显然,这还不够,我们无法安排英语导游。结果,导游根本不说英语。考虑到90%的游客对参观此地的兴趣都源于这些故事,我们非常失望。
提前告诉我们无法安排英语导游。这样也好。但我们来了,显然不会说法语,他们还是收了我们的钱,然后把我们塞进导游团里,导游又叫另一位客人帮我们翻译。不出所料,翻译没有成功,而且要求另一位付费客人翻译也完全不合适。
所以,别在意网站上的信息。他们在撒谎。他们不提供英语导游服务。或者,至少,如果你的母语是英语,你应该获得一个明确的承诺,保证你的导游会用英语,不要仅仅因为你用英语预订,就想当然地认为你的导游也会用英语。