点评:Do not ever buy anything from Fabb furniture.
I’ve spent nearly £5000 on furniture, including sofas, from Fabb Furniture. They promised a lifetime warranty, assuring us they would fix any issues with the products, even replacing them if needed. They also encouraged us to purchase additional insurance for £300. Within just seven months, one arm of the sofa arm broke completely, but they sent someone to repair it. A few months later, the structure of the sofa deformed, and now they refuse to address any defects after one year. We’re still paying off the loan for this furniture, as we don’t have the money to pay upfront.
When we complained about the issues, they told us there was nothing they could do, stating that it wasn’t a manufacturer’s fault. As a result, Fabb refused to honor the warranty. The sofas are incredibly uncomfortable now, and there’s no foam left in the arms.
After purchasing from Fabb, we discovered local stores offering much better products—at one-third of the price—along with more attractive designs. I believe many of the positive reviews on their site are fake and seem to be added for their benefit. Based on my experience, I strongly advise against buying anything from Fabb Furniture.
翻译:永远不要从 Fabb 家具购买任何东西。
我在 Fabb 家具上花了近 5000 英镑购买家具,包括沙发。他们承诺终身保修,并向我们保证他们会修复产品出现的任何问题,甚至在需要时更换产品。他们还鼓励我们花 300 英镑购买额外的保险。仅仅七个月内,沙发扶手的一只扶手就完全断了,但他们派人来修理。几个月后,沙发的结构变形了,现在一年后他们拒绝解决任何缺陷。我们仍在偿还这套家具的贷款,因为我们没有钱预付。
当我们抱怨这些问题时,他们告诉我们他们无能为力,并说这不是制造商的错。结果,Fabb 拒绝履行保修。沙发现在非常不舒服,扶手里没有泡沫了。
从 Fabb 购买后,我们发现当地商店提供更好的产品——价格只有三分之一——以及更吸引人的设计。我相信他们网站上的许多正面评论都是假的,似乎是为了他们的利益而添加的。根据我的经验,我强烈建议不要从 Fabb Furniture 购买任何东西。