点评:It was my first time holiday in Spain with my two sons (ages 10 yr old and 8 yr old) and we are first-timers. And we fall in love with Spain already, especially here in Playadulce Hotel Almeria. My children and I stayed here for 6 nights and 7 days. Two of the best features I would like to share is that all the staff from reception down to the restaurant is very welcoming, accommodating, kind, friendly. Overall, they are amazing staffs especially Daniel, from the reception. The customer service I received from him was beyond my imagination. He went on to give the customer an extra mile.
After three nights of our stay, we had a water problem on our floor.
First, he asked me if I wanted to move to a different floor, and offered me, but I declined as my 8-year-old son was excited to go swimming on the pool. And then, I realised we don't have water in our room to take a shower.
So, I went to the reception again, and I asked Daniel if the offer was still on. And to my surprised, he upgraded us into a family theme room, more better view and much more spacious that I ended up sleeping in such a massive bed on my own with my cosy blanket and pillow while my two sons, they were sleeping on their own bed in which a bus bunkbed and they both loved it.
The hotel is fabulously clean. Cleaner had done so well in cleaning our room every other day instead of every day (my choice).
The location is perfect for us as the beach is only 2 mins walk and restaurants and cafe on the side road.
The food was incredibly tasty and delicious, especially the pork ribs cooked in a tomato sauce. My two sons loved their pancakes every day with choros and fresh omellet with ham and cheese every breakfast. They also enjoyed their margarita pizza as always.
There was also a cooking show in the hotel where you can choose either meat or fish and seafood and ask the chef to cook it for you.
Overall, my children and I are one happy and satisfied customers. And they wanted to go back here for our next holiday, God willing on August or October.
I highly recommend Playadulce Hotel Almeria for a family holiday.
翻译:这是我第一次带着两个儿子(10 岁和 8 岁)在西班牙度假,我们都是第一次来。我们已经爱上了西班牙,尤其是在阿尔梅里亚 Playadulce 酒店。我和孩子们在这里住了 6 晚 7 天。我想分享的两个最好的特点是,从接待处到餐厅的所有员工都非常热情、随和、善良、友好。总的来说,他们都是很棒的员工,尤其是接待处的 Daniel。他为我提供的客户服务超出了我的想象。他继续为顾客付出额外的努力。
住了三个晚上后,我们住的楼层出现了漏水问题。
首先,他问我是否想换到另一层楼,并提出要换,但我拒绝了,因为我 8 岁的儿子很想去游泳池游泳。然后,我意识到我们房间里没有水可以洗澡。
于是,我再次来到前台,问 Daniel 是否还有效。令我惊讶的是,他为我们升级到了家庭主题房,视野更好,空间也更大,我独自睡在一张大床上,盖着舒适的毯子和枕头,而我的两个儿子则睡在自己的双层床上,那是一个巴士的双层床,他们都很喜欢。
酒店非常干净。清洁工干得非常好,隔天打扫我们的房间,而不是每天打扫一次(这是我的选择)。
酒店的位置对我们来说很完美,因为步行 2 分钟即可到达海滩,小路上有餐馆和咖啡馆。
食物非常美味可口,尤其是番茄酱烤的排骨。我的两个儿子每天都喜欢吃煎饼和香肠,早餐吃新鲜的火腿奶酪煎蛋卷。他们也像往常一样喜欢玛格丽塔披萨。
酒店还有烹饪节目,您可以选择肉类或鱼类和海鲜,并请厨师为您烹饪。
总的来说,我和我的孩子都是快乐和满意的顾客。他们希望下次度假时能再来这里,但愿上帝保佑,八月或十月。
我强烈推荐阿尔梅里亚 Playadulce 酒店作为家庭度假的场所。