点评:Pre-COVID we took the trip from Milwaukee to Waterford a few times a summer to enjoy he rooftop deck, tiki bar and dinner. We couldn't wait to go back this summer. Unfortunately we were disappointed in the poor service. No more copper cups for the Moscow Mules. The bar tender told us that it doesn't matter and that plastic cups are just the same. [Excuse me?] We ordered dinner at the bar and then took a seat at a table. The person who we thought was a server asked if we wanted another drink. She brought our drinks and food (with no napkins or plastic ware). She never checked with us. We approached her to bring plastic ware and she just brought forks. By the time she came back we were done eating and ready to go by that point rather than order another drink". We let the hostess know on our way out about the service, instead of just apologizing, she made excuses saying that they didn't have wait staff upstairs and if we needed anything we should have told the bar tender. [Hugh?]. Apparently the. young lady's job was just to give us our food and bus?? No one, not even the young lady herself told us that we had to go to the bar if we needed anything. The whole thing was weird. Knowing she was young, and restaurants are strapped, our intention wasn't to complain, just to let them know that more training needs to be done. But instead we were blown off with excuses for a less than average experience. With gas at $4+ a gallon, I'm not sure we'll be taking another trip out there.
翻译:在 COVID 之前,我们每年夏天都会从密尔沃基到沃特福德旅行几次,享受屋顶平台、tiki 酒吧和晚餐。我们等不及要在今年夏天回去了。不幸的是,我们对糟糕的服务感到失望。莫斯科骡子不再使用铜杯。酒保告诉我们没关系,塑料杯也一样。 [对不起?] 我们在酒吧点了晚餐,然后在一张桌子旁坐下。我们认为是服务员的人问我们是否要再喝一杯。她带来了我们的饮料和食物(没有餐巾纸或塑料制品)。她从来没有和我们核实过。我们找她带塑料制品,她只带了叉子。当她回来的时候,我们已经吃完了,准备离开,而不是再点一杯饮料。”我们在离开的路上让女主人知道了这项服务,她不仅道歉,还找借口说他们没有楼上没有服务员,如果我们需要什么,我们应该告诉酒保。[休?]。显然这位年轻女士的工作只是给我们提供食物和公共汽车?没有人,甚至连这位年轻女士自己也没有告诉我们告诉我们,如果我们需要什么,就必须去酒吧。整件事很奇怪。知道她还年轻,而且餐馆人满为患,我们的目的不是抱怨,只是让他们知道需要做更多的培训. 但是相反,我们以低于平均水平的体验为借口被吹走了。汽油价格为每加仑 4 美元以上,我不确定我们是否会再去那里旅行。