点评:I usually don’t have anything bad to say about this restaurant until today. I went in to have dinner with my mother. She is just here for a couple days and we like this restaurant. However, tonight was a HUGE BOMB!! We had drinks that were great. The fried Mac and cheese balls were amazing as always. The tuna tacos were out of this world. But the bison bowl was awful. I ate 2 bites and couldn’t eat anymore. It was just an awful bland dish. The server came out 2 times the entire night. Didn’t ask if we wanted desert at the end. She also asked to take the waters off our tables. That’s something that you never do. Period!! She didn’t even offer desert. She just came with the check and boxes before we were even done with our food and drinks. After taking the food away (I still paid for it even though I told her how bad the dish was) we sat there outside finishing our drinks. While sitting outside enjoying the drinks, all the lights were turned off without warning. So we sat in the dark flabbergasted at what just happened. Who turns the lights off on guests while they are still eating or drinking? That was absolutely the meaning of poor service. I would never do that to a guest in my restaurant. Like I said earlier, we really loved that restaurant. Tonight solidified the reason we will never visit your establishment ever again. Even though the food for the most part is good, customer service is what draws most people into restaurants and bars. I really hope you can teach your servers to be better at their job. I am still speechless at what happened tonight. Do you usually turn all the lights off on people while they are having a meal and drinks?
翻译:直到今天我通常都没有什么关于这家餐厅的坏话可说。我进去和妈妈一起吃晚饭。她只在这里呆了几天,我们喜欢这家餐厅。然而,今晚是一个巨大的炸弹!我们喝的饮料很棒。炸通心粉和奶酪球一如既往地令人惊叹。金枪鱼炸玉米饼是世界上绝无仅有的。但野牛碗很糟糕。我吃了2口就吃不下去了。这只是一道非常平淡的菜。服务器整个晚上出来了两次。没有问我们最后是否想要甜点。她还要求把水从我们的桌子上拿走。那是你永远不会做的事情。时期!!她甚至没有提供甜点。在我们吃完食物和饮料之前,她就带着支票和盒子来了。把食物拿走后(尽管我告诉她这道菜有多糟糕,我仍然付了钱),我们坐在外面喝完饮料。当坐在外面享受饮料时,所有的灯都在没有警告的情况下被关闭。所以我们坐在黑暗中,对刚刚发生的事情感到震惊。当客人还在吃东西或喝东西时,谁会把灯关掉?这绝对是糟糕服务的含义。我永远不会对我餐厅的客人这样做。就像我之前说的,我们真的很喜欢那家餐厅。今晚坚定了我们永远不会再次访问您的酒店的原因。尽管大部分食物都很好,但客户服务才是吸引大多数人进入餐馆和酒吧的原因。我真的希望你能教你的服务员更好地完成他们的工作。今晚发生的事我至今无语。当人们吃饭喝饮料时,你通常会关掉所有的灯吗?