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The beer is self-service, and the food might as well be no-service.
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The beer is self-service, and the food might as well be no-service.
Decent People的点评
点评：Abysmal service with no concern for the viability of this business. I personally waited 15 minutes at a clearly-visible inside table to be waited on for food (as the beer is self-service). I finally asked a man who appeared to be the manager AND had walked past me three times whether I needed to "do something different" to get a food order in. He acted as if I had just materialized out of thin air. This was on a night when the place was about 1/4 full, and at least three servers were working inside. I decided to move to another table outside to get a different server, and to avoid the lousy music, that was too loud anyway. The brisket I ordered had been chopped into sub-atomic particles, and would turn anyone off to brisket forever, if it was their first time eating it. Others from my group, but not seated with me, experienced the same general lack of attentiveness. The problem gets worse, though: I was part of a large group that planned a social event there on Wed. June 15th. Multiple calls to set up this event went unanswered, so we moved the event to another location, costing Decent People hundreds and hundreds of dollars in income. The owners apparently have little connection with the business, or simply don’t know how to run it. If Decent People fails, it won’t be because of COVID, but because of inept management and employees. At least my eventual server Hannah was motivated to make it good experience. She should be put in charge of this place before the doors close.
翻译：糟糕的服务，不关心这项业务的生存能力。我亲自在一张清晰可见的内桌等了 15 分钟等待食物（因为啤酒是自助服务）。我终于问了一个看起来是经理的人，他已经从我身边走过了三次，我是否需要“做些不同的事情”来点菜。他表现得好像我是凭空出现的。这是在一个晚上，这个地方大约有 1/4 满，并且至少有三台服务器在里面工作。我决定搬到外面的另一张桌子去换一台服务器，为了避免糟糕的音乐，反正声音太大了。我点的牛胸肉被切成亚原子粒子，如果这是第一次吃牛胸肉，任何人都会永远厌恶它。我小组中的其他人，但没有和我坐在一起，也经历了同样普遍的注意力不集中。不过，问题变得更糟了：我是计划在周三在那里举办社交活动的一大群人中的一员。 6 月 15 日。组织此活动的多个电话无人接听，因此我们将活动转移到另一个地点，让 Decent People 损失了成百上千美元的收入。业主显然与企业关系不大，或者根本不知道如何经营。如果 Decent People 失败了，那不是因为 COVID，而是因为管理层和员工无能。至少我最终的服务器 Hannah 有动力让它成为良好的体验。她应该在关门前负责这个地方。
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