点评:We have just returned from a week all inclusive at Globales Condes de Alcudia.
Its in a great location and the entire hotel is lovely and clean. The room was serviced well and clean towels were left daily. The beds were very comfortable and we had a mountain view on the quieter side of the hotel so we slept well. We thought the food was excellent, plenty of choice, it was well presented and tasty. The drinks were also good and there were points to fill up water bottles.
We had a nice roomy balcony, however the room was small. There was no enough drawers to store clothes. For some strange reason there was a desk and chair in the room which we thought was a waste of space. A chest of drawers would be far more practical.
We experienced two power cuts during the week and the WiFi was dreadful. We went to a neighbouring hotel and got the WiFi code from there for a much better signal.
The bathroom was small but the walk in shower was wonderful, However, you had to limbo dance under the wash basin to sit on the toilet!!!
There are 244 rooms and just two very small lifts this was totally inadequate and resulted in a lot of waiting around. The lifts were also very hot.
The pool area was tiny in comparison to the size of the hotel. Guests were reserving sunbeds before 7am and there just wasn't enough space, sunbeds or parasols. We found it far too crowded and went to the beach instead. In addition, there were no pool towels provided which we expect when all inclusive.
The very loud scraping of chairs in the dining room was unfortunate so we tried to eat outside when possible.
In the main, the staff were friendly and worked hard to ensure we had a good stay. However, we found the reception staff unhelpful and unreliable.
翻译:我们刚从Globales Condes de Alcudia酒店结束为期一周的全包式住宿回来。
酒店地理位置优越,整个酒店干净整洁。房间清洁服务周到,每天都会更换干净的毛巾。床很舒服,而且我们住在酒店较安静的一侧,可以欣赏到山景,所以睡得很好。食物很棒,选择丰富,摆盘精美,味道鲜美。饮料也不错,而且有地方可以加水。
我们有一个宽敞的阳台,但房间很小。没有足够的抽屉来存放衣服。不知何故,房间里竟然有一张桌子和一把椅子,我们觉得这太浪费空间了。一个五斗橱会更实用。
我们这周停电了两次,WiFi信号也很糟糕。我们去了附近的一家酒店,在那里拿到了WiFi密码,信号好得多。
浴室很小,但步入式淋浴间很棒,但是,你得在洗脸盆下跳林波舞才能坐在马桶上!!!
酒店共有244间客房,但只有两部非常小的电梯,这完全不够用,导致我们不得不长时间等待。电梯里也很热。
泳池区与酒店的规模相比显得很小。客人早上7点前就预订了日光浴床,但泳池空间、日光浴床和遮阳伞都不够。我们觉得那里太拥挤了,所以就去了海滩。此外,酒店没有提供泳池毛巾,而对于全包式服务来说,这在意料之中。
餐厅里椅子刮擦的声音很大,这很不方便,所以我们尽量在外面用餐。
总的来说,工作人员很友好,并且努力确保我们住得愉快。然而,我们觉得前台工作人员既不乐于助人,也不可靠。