点评:I had a very bad experience with this Hotel
https://www.tripadvisor.com/Hotel_Review-g55368-d98291-Reviews-Holiday_Inn_Express_Suites_Sweetwater_An_IHG_Hotel-Sweetwater_Tennessee.html
After a long trip I booked @ this hotel in Tennessee we went to our room and we find out that there is NO internet at all , I went down to the reception guy and i asked him no WI Fi he said yes i can not do anything for you so i called the IHG and let them know they didn't tell us there is NO INTERNET before we book our room they called and talked to the manager to ask what going on, and they told me the manager will call me to do something about it so i waited and waited … after 2 hrs. I went down and asked what happen !! the manager WAS SOOO RUDE she even said sorry or anything me calm down instead she told me i can check you out with out giving me any compensation and after they charged me the one night, I had to leave the hotel at night with my 2 kids it was really bad experience with this Hotel Never recommend this hotel to any one.
翻译:我在这家酒店的经历非常糟糕
https://www.tripadvisor.com/Hotel_Review-g55368-d98291-Reviews-Holiday_Inn_Express_Suites_Sweetwater_An_IHG_Hotel-Sweetwater_Tennessee.html
经过长途旅行后,我预订了田纳西州的这家酒店,我们去了我们的房间,发现根本没有互联网,我去找接待人员,我问他没有无线网络,他说是的,我无能为力为了你,我打电话给洲际酒店集团,让他们知道在我们预订房间之前他们没有告诉我们没有互联网,他们打电话给经理询问发生了什么事,他们告诉我经理会打电话给我去做一些事情所以我等了又等……2小时后。我下去问发生了什么事!经理太粗鲁了,她甚至说了对不起或者任何让我冷静下来的事情,相反她告诉我我可以退房,不需要给我任何补偿,在他们向我收取一晚费用后,我不得不在晚上带着我的两个孩子离开酒店这家酒店的经历真的很糟糕 从来没有向任何人推荐这家酒店。