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Can’t comment on food, menu diminishing
Tom B
Can’t comment on food, menu diminishing
The Royal Pub & Restaurant的点评
点评：Well, the menu started with tapas, grill and Sunday lunch options when I booked, two days after it dropped to tapas and grill only, next a deposit for £5 per head was requested, paid without issue on the basis the grill was still available. Three weeks pass and the grill options vanish when being asked for pre-order two weeks ahead of booking, at this point I said we’ll cancel and please refund the deposit, no confirmation of refund plan received. It took 18 days of chasing them before I raised a dispute with my payment provider to get my money back. Comms on refund poor, menu diminishing. Never got to eat there (so 3/5 for food & atmos), but given their approach with the aforementioned (1/5 service) I’d not recommend or personally bother again with this establishment. Overall 1/5.
翻译：好吧，我预订的时候菜单上一开始有西班牙小吃、烧烤和周日午餐，两天后就只剩下西班牙小吃和烧烤了，接下来他们要求每人 5 英镑的押金，由于烧烤仍然可用，所以付了押金也没问题。三周过去了，当我在预订前两周被要求预订时，烧烤选项消失了，这时我说我们将取消并退还押金，但没有收到退款计划的确认。我追了他们 18 天，才与我的支付提供商提出争议，拿回了我的钱。退款沟通不畅，菜单越来越少。从来没在那里吃过饭（所以食物和氛围给 3/5 分），但鉴于他们前面提到的（1/5 的服务），我不会推荐或个人再去这家餐厅。总体来说 1/5。
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