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Negative experience, won't be back to Berea location
Tripadvisor用户
Negative experience, won't be back to Berea location
Arby's的点评
点评：Had coupon 5/$5 after 5pm. Got there exactly 5pm. One customer ahead of me. Manager laughing about weighing bills on machine on counter, completely ignoring us. Cashier finally acknowledged customer in front of me 5 minutes later, who had same coupon. Watched woman putting together the roast beef sandwiches a small piece at a time, wrapping and casually, literally tossing a foot away instead of setting them down. With no other customers in the place or drive-through, it took 15 minutes for me to place my order for 5 regular roast beef sandwiches from walking in to walking out.
This place obviously needs to learn the meaning of "customer service" (manager could have apologized for delay instead of ignoring us) and "fast food" as well as not tossing food even a short distance.
fyi- Arby's was my first job way back when and it doesn't take more than a couple minutes to have 5 sandwiches prepared and wrapped for bagging.
Also, husband went to different location around same time with same coupon and walked out within a few minutes.
This place obviously needs to learn the meaning of "customer service" (manager could have apologized for delay instead of ignoring us) and "fast food" as well as not tossing food even a short distance.
fyi- Arby's was my first job way back when and it doesn't take more than a couple minutes to have 5 sandwiches prepared and wrapped for bagging.
Also, husband went to different location around same time with same coupon and walked out within a few minutes.
翻译：下午 5 点后有 5/5 美元优惠券。下午五点准时到达。我前面有一位顾客。经理笑着在柜台上的机器上称重账单，完全无视我们。 5分钟后，收银员终于承认了我面前的顾客，他有同样的优惠券。看着女人把烤牛肉放在三明治里，一次一小块，随意地包裹起来，实际上是把它们扔到一英尺远的地方，而不是放下它们。由于店里没有其他顾客，也没有汽车餐厅，我从走进去到走出去，花了 15 分钟才点了 5 个普通烤牛肉三明治。
这个地方显然需要学习“客户服务”（经理可以为延误道歉而不是无视我们）和“快餐”的含义，以及不要在很短的距离内扔食物。
仅供参考——Arby's 是我很久以前的第一份工作，只需要几分钟就可以准备好 5 个三明治并包装好装袋。
此外，丈夫大约在同一时间使用同一张优惠券去了不同的地点，并在几分钟内走出去。
这个地方显然需要学习“客户服务”（经理可以为延误道歉而不是无视我们）和“快餐”的含义，以及不要在很短的距离内扔食物。
仅供参考——Arby's 是我很久以前的第一份工作，只需要几分钟就可以准备好 5 个三明治并包装好装袋。
此外，丈夫大约在同一时间使用同一张优惠券去了不同的地点，并在几分钟内走出去。
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