点评:We like Aquila Pizza Al Forno very much. We have eaten there a few times. The pizzas are delicious and the wait staffers are friendly. On our last visit on December 28 we had a problem, though. We were a party of three. My wife was chewing on her pizza, and she felt something hard. Upon examination, it turned out to be a sharp, thin, stiff wire, about a quarter inch long. We brought this to our waitress’s attention and handed the wire to her. She took it, thanked us and.. . . . nothing. We expected a manager to come over to apologize for what, if ingested, could have led to serious internal complications. But nothing. Someone should have come over and said they’d let the manager know. Had a manager contacted us to apologize, I wouldn’t have minded paying for that pizza, but receiving no reaction at all made the incident doubly regrettable when the pizza in question showed up on the bill. This was poorly done.
翻译:我们非常喜欢Aquila Pizza Al Forno。我们在那里吃过几次饭。披萨很美味,服务员也很友好。不过,在 12 月 28 日的最后一次访问中,我们遇到了问题。我们一行三人。我的妻子正在咀嚼披萨,她感觉到有什么硬东西。经过检查,发现这是一根锋利、细而硬的金属丝,大约四分之一英寸长。我们引起了女服务员的注意,并将电线递给了她。她接过它,感谢我们,然后…… 。 。没有什么。我们预计经理会过来道歉,因为如果误食的话,可能会导致严重的内部并发症。但什么也没有。应该有人过来并说他们会让经理知道。如果有经理联系我们道歉,我不会介意为那个披萨付钱,但是当有问题的披萨出现在账单上时,完全没有收到任何反应,这让这起事件更加令人遗憾。这件事做得很糟糕。