点评:Wonderful experience at Mark Twain Jellystone. We had a Cindy Bear cabin, everything was clean upon arrival and check in was a breeze. Everything in our cabin was functional as expected. (fridge, stove LP outdoor grill). They have tons of pots/pans, cooking utensils, silverware. Well stocked on pillows, linens, bathroom towels ect. Air conditioners in every room was very nice in the 90+ degree heat. Internet did NOT work but who cares ? We didnt really have time for it anyhow.
Every aspect of customer service was wonderful, the water park had tons of staff, all attractions were open except the purple slide. Plenty of tubes available, noticed someone checking the water with test strips often, lifeguards did a good job of letting kids be kids, but also enforcing rules when need be. We got a golf kart with a battery that drained incredibly quick, and within a phone call and 2 minutes they resolved the issue with no hesitation. All staff inside the stores were very nice and friendly.
Small fishing pond was well stocked with fish, we caught quite a few and seen some pretty big fish in there. miniature golf, water zone and fossil thing were all fun. Everyone had a blast, checked out a disc golf course in Florida, MO which was very cool. Mark Twain Lake is gorgeous. This area is filled with tons of places to explore, wish we couldve stayed longer.
I will say with a majority of the staff, house cleaning, it seemed to be kids who might still be in school. They were ALL very professional and did a good job, but I wonder how well staffed it is when these kids go back to school. Gonna run into the same staffing issue at a restaurant I manage in a few weeks.
I will also say some of the negative reviews we read prior to coming had me a little worried, but I promise our experience was GREAT so for anyone reading this, please dont take the negative reviews to seriously. Our cabin was clean, functional, no bugs other than the ones that snuck in when we opened our door lol. Bed sheets clean, floors clean. Staff was awesome !
翻译:在马克吐温果冻石的美妙经历。我们住的是辛迪熊小屋,抵达时一切都很干净,办理入住也很轻松。我们小屋里的一切都按预期运转。 (冰箱、炉灶 LP 户外烧烤架)。他们有大量的锅/平底锅、炊具、银器。枕头、床单、浴室毛巾等库存充足。每个房间的空调在 90 多度的高温下都非常好。互联网无法使用,但谁在乎呢?无论如何,我们真的没有时间。
客户服务的各个方面都很棒,水上乐园有大量的工作人员,除了紫色滑梯之外所有景点都开放。有很多管子可用,注意到有人经常用试纸检查水,救生员做得很好,让孩子们成为孩子,但也在需要时执行规则。我们买了一辆高尔夫球卡丁车,电池电量消耗得非常快,在一个电话和 2 分钟内,他们毫不犹豫地解决了问题。商店里的所有员工都非常友善。
小钓鱼池里有很多鱼,我们钓了很多鱼,还看到了一些很大的鱼。迷你高尔夫球场、水域和化石都很有趣。每个人都玩得很开心,参观了密苏里州佛罗里达州的一个飞盘高尔夫球场,非常酷。马克吐温湖很美。这个地区有很多值得探索的地方,希望我们能停留更长时间。
我想说的是,大多数工作人员,房屋清洁人员,似乎都是仍在上学的孩子。他们都非常专业并且做得很好,但我想知道当这些孩子回到学校时,人员配备情况如何。几周后我管理的一家餐厅将遇到同样的人员配备问题。
我还要说的是,我们在来之前读到的一些负面评论让我有点担心,但我保证我们的经历很棒,所以对于任何阅读本文的人,请不要认真对待负面评论。我们的小屋干净、功能齐全,除了我们打开门时偷偷溜进来的虫子之外没有其他虫子,哈哈。床单干净,地板干净。工作人员很棒!