点评:5 issues.
1. Reserved a "Superior King" room but when we arrived, the room had 2 full beds. Checked with the desk "We are out of "Kings." But I reserved a King (shows him my reservation confirmation. "Your room is actually an upgrade so..." So, I guess what you reserve and what you get are two different things.
2. Got to our floor and found a dude laying/sitting on the floor at the end of the dimly lit hallway. What kind of place are we in where people lay on the floor in the common hallway? About 30 minutes later I wouldn't let my wife go down to the front desk alone. I should add that I live and work in a city much larger than Minneapolis and this was the first time I felt our safety/security was an issue. It was a little un-nerving but he left us alone.
3. Security Lock: At least the additional security lock would be an added sense of security, especially when we were asleep in the room. Yeah, no. The security door lock barely on. See pictures.
4. The room/service: The craftsmanship of the room seemed very diy, with peeling wallpaper. The air conditioner could not keep up with the 80 degree days we had. Slept without blankets, just a sheet. The television was grainy and I could not find any local channels. No new towels for the 2nd day of our two day trip. Our door keys did not work for the 2nd day, they had to get re-programmed. This is not a 3 star hotel as advertised.
5. Elevator smelled like weed.
翻译:5 个问题。
1. 预订了一间“高级特大号床”房间,但当我们到达时,房间里有 2 张双人床。向前台核实“我们已经没有“国王”了。但我预订了一张特大号(向他出示了我的预订确认信息。“您的房间实际上是升级的,所以......”所以,我猜您预订的和您得到的是两个不同的东西。
2. 到达我们的楼层,发现一个家伙躺在/坐在昏暗走廊尽头的地板上。人们躺在公共走廊的地板上,这是什么样的地方?大约30分钟后,我不让我的妻子单独去前台。我应该补充一点,我在一个比明尼阿波利斯大得多的城市生活和工作,这是我第一次觉得我们的安全/保障是一个问题。这有点令人不安,但他让我们独自一人。
3.安全锁:至少额外的安全锁会增加安全感,尤其是当我们在房间里睡觉时。是的,不。防盗门几乎没有锁。看图片。
4.房间/服务:房间的工艺看起来很DIY,壁纸剥落。空调无法适应我们80度的日子。睡觉没有被子,只有床单。电视有颗粒感,我找不到任何本地频道。我们两天旅行的第二天没有新毛巾。我们的门钥匙第二天不起作用,必须重新编程。这不是广告上所说的三星级酒店。
5.电梯闻起来像杂草。