点评:I passed this place, wanted an early lunch, and saw on the restaurant sign, that they opened at 10 am.
I had never eaten there so I downloaded the app around 9 am and placed an order for 10:15 am. The app accepted the order because the app also listed the restaurant time as 10 am.
At 10 am, I found the restaurant doors locked. I noticed the restaurant signage listed a 10 am opening.
Nobody visible inside the store.
So, at 10:15, I pulled up to the drive thru to pick up my order. I sat there 10 minutes before someone showed up at the window, only to tell me that they did not open until 10:30. When I referenced the outside signage, and the app listing that store opening was listes at 10 am, the employee said "I didn't tell you that we opened at 10. The food is not cooked."
Long story short, I got my online order at 10:45.
I'm not even going to rate the food, which was acceptable.
The piss-poor service was not acceptable.
翻译:我路过这个地方,想要早点吃午饭,看到餐厅的招牌上写着他们上午10点开门。
我从来没有在那里吃过饭,所以我在上午 9 点左右下载了应用程序,并在上午 10:15 下了订单。该应用程序接受了订单,因为该应用程序还将餐厅时间列为上午 10 点。
上午10点,我发现餐厅的门锁着。我注意到餐厅的标牌上写着上午 10 点开门。
店内无人可见。
于是,在 10 点 15 分,我把车停在得来速餐厅取货。我坐在那里 10 分钟,直到有人出现在窗口,才告诉我他们直到 10:30 才开门。当我参考外面的标牌以及应用程序列出的商店开门时间为上午 10 点时,该员工说:“我没有告诉你我们上午 10 点开门。食物还没有煮熟。”
长话短说,我在 10:45 收到了网上订单。
我什至不会评价食物,这是可以接受的。
糟糕的服务是不能接受的。