点评:I have stayed at a multitude of Springhill Suites and have to say this one lacks any hospitality. I wish I had read the reviews before booking.... Literally every single employee at the front desk during my stay while I passed back and forth was hunched over/leaning on the front desk avoiding any eye contact or interaction with the guests or they had a friend (non-employee) that they were too busy talking to. As I was passing the desk to check out - No one was there to assist so I just left my keys. Hello! .. This is what you are there for - YOU ARE IN THE HOSPITALITY BUSINESS!! It's like they can't find any good help so mediocre will do....
Pros and Cons -
Pros -
The room was clean, spacious and the A/C worked 100% fine. Breakfast was good also - nothing fancy but adequate.
Cons -
The bed is absolutely horrible. I am glad I traveled with my own pillows, or I would have checked out and into another hotel. How hard is it to replace your mattresses when literally every recent review speaks on the bad mattresses?
The hallways in the building are like humid swamps - not sure why..?
翻译:我住过很多 Springhill Suites 酒店,不得不说这家酒店缺乏热情好客。我希望在预订之前阅读评论……在我入住期间,前台的每一位员工都弯腰驼背/倚在前台,避免与客人进行眼神接触或互动,或者他们有朋友(非员工)忙着和他们交谈。当我经过前台办理退房手续时 - 没有人在那里帮忙,所以我就把钥匙留下了。您好!.. 这就是您来这里的目的 - 您从事酒店业!!他们好像找不到任何好的帮助,所以平庸的人就可以了……
优点和缺点 -
优点 -
房间干净、宽敞,空调 100% 正常工作。早餐也不错 - 没有什么特别的,但足够了。
缺点 -
床绝对糟糕透顶。我很高兴我带着自己的枕头旅行,否则我会退房并入住另一家酒店。几乎每篇最近的评论都在说床垫不好,更换床垫有多难?
大楼里的走廊就像潮湿的沼泽——不知道为什么……?