拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
旅行
账户
Incompetent Staff
Mike V
Incompetent Staff
Bocca Lupo的点评
点评：Been there many times with food quality and price the main drivers. Tonight we experienced the worst restaurant service that we can recall. The bartender/waitress was busy and greeted us on time and got a round of drinks on time but then the calamity started. Menus came late, she walked past our table twice and we had to stop her each time to order another round of drinks and our food. She got our drinks but forgot the food. 20 minutes later came the salad then 15 minutes later the pizza. As we were eating she cashed out at a nearby table and walked by us with a smile on her face not indicating who would take over for her. Before that, another off duty waitress came by to talk to patrons next to us and actually moved our pizza dish (with most of the pizza left on it) that was sitting on one of those trays that elevate the pizza to give more room on the table. I guess it was in her way? She stood in front of our table to chat with the patrons next to us. She left with our first waitress as a shift change occurred at 6:30 in the middle of the dinner rush(?). Our complaints fell on deaf ears. We could have walked out and no one would have known. The food was good as usual but won't go back to the North Port location, they have others. First time ever I didn't leave a tip.
翻译：去过那里很多次，主要原因是食物质量和价格。今晚我们体验到了我们记忆中最糟糕的餐厅服务。调酒师/女服务员很忙，准时迎接了我们，准时送上了一轮饮料，但随后灾难开始了。菜单迟到了，她两次走过我们的桌子，每次我们都不得不叫住她，再点一轮饮料和食物。她送来了我们的饮料，但忘了送食物。20 分钟后沙拉来了，15 分钟后披萨来了。我们吃饭的时候，她在附近的一张桌子上结账，面带微笑地从我们身边走过，没有表示谁会接替她。在那之前，另一个下班的女服务员过来和我们旁边的顾客聊天，实际上把我们的披萨盘（上面还剩下大部分披萨）移开了，披萨盘放在一个托盘上，托盘可以垫高披萨，以便在桌子上腾出更多空间。我想是她碍事吧？她站在我们的桌子前面和我们旁边的顾客聊天。她和我们的第一位女服务员一起离开了，因为在晚餐高峰期的 6:30 发生了换班。我们的投诉无人理会。我们可以走出去，这样就没人知道了。食物和往常一样好，但不会再去北港店了，他们还有其他的。这是我第一次没有给小费。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
