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Piss poor policy!
Dennis R
Piss poor policy!
Raw的点评
点评：Looked forward to this restraint from friends. We sat down reading the menu and asked our server what was the corkage fee - two of us own vineyards and each brought a bottle from our vineyards in Manton. One other guest also brought a bottle. The server said she would ask the manager because it was between $10 to $20 for corkage! She came back a said it was $20. We said that’s a little steep. So I went and found the manager and asked if he could make an exception because nearly every restaurant in Redding charges $10. After a lengthy discussion he said he would only charge us $40 for two and 3rd would be free. I explained our party of 12 is going to spend $700 for dinner could you make an exception. No he couldn’t!
We placed our orders and we told our server your managers respond. She said they charge that so they can sell more of their wine and liquor! Mind you we all had a cocktail before dinner was served. I had Cajun fetuchine which was barely warm but said screw it and didn’t fuss. I was in customer service for 45 years and my objective was to always take care of the customer first. For a lousy $30 bucks you lost 12 customers who will never return also. We would never recommend your restraint to our friends and neighbors in the future. You might sit your young smart manager that rules can be changed because every situation is different!
I probably wasting my time telling you our experience. But remember learn from your mistakes because you’ll never live long enough to make them all yourself!
Dennis 510-219-2292
We placed our orders and we told our server your managers respond. She said they charge that so they can sell more of their wine and liquor! Mind you we all had a cocktail before dinner was served. I had Cajun fetuchine which was barely warm but said screw it and didn’t fuss. I was in customer service for 45 years and my objective was to always take care of the customer first. For a lousy $30 bucks you lost 12 customers who will never return also. We would never recommend your restraint to our friends and neighbors in the future. You might sit your young smart manager that rules can be changed because every situation is different!
I probably wasting my time telling you our experience. But remember learn from your mistakes because you’ll never live long enough to make them all yourself!
Dennis 510-219-2292
翻译：期待朋友们的这种克制。我们坐下来阅读菜单，问服务员开瓶费是多少——我们两个人拥有葡萄园，每人都从曼顿的葡萄园带了一瓶酒。另一位客人也带了一瓶。服务员说她会问经理，因为开瓶费在 10 到 20 美元之间！她回来说要 20 美元。我们说这有点贵。所以我去找经理，问他是否可以破例，因为雷丁的几乎每家餐厅都收取 10 美元。经过长时间的讨论，他说他只向我们收取 20 美元，第三人免费。我解释说，我们 12 个人的晚餐要花 700 美元，你能破例吗？不，他不能！
我们下了订单，告诉服务员你们的经理有回应。她说他们收这个钱是为了卖出更多的葡萄酒和烈酒！请注意，我们在晚餐上桌前都喝了一杯鸡尾酒。我吃了 Cajun 意大利宽面，几乎不热，但我说算了，没有大惊小怪。我从事客户服务工作 45 年，我的目标是始终把客户放在第一位。只花了 30 美元，你就失去了 12 个客户，他们也不会再回来。我们以后永远不会向我们的朋友和邻居推荐你的克制。你可以告诉你年轻聪明的经理，规则是可以改变的，因为每种情况都不一样！
我可能在浪费时间告诉你我们的经历。但请记住从错误中吸取教训，因为你永远活不到自己做所有事情的年纪！
丹尼斯 510-219-2292
我们下了订单，告诉服务员你们的经理有回应。她说他们收这个钱是为了卖出更多的葡萄酒和烈酒！请注意，我们在晚餐上桌前都喝了一杯鸡尾酒。我吃了 Cajun 意大利宽面，几乎不热，但我说算了，没有大惊小怪。我从事客户服务工作 45 年，我的目标是始终把客户放在第一位。只花了 30 美元，你就失去了 12 个客户，他们也不会再回来。我们以后永远不会向我们的朋友和邻居推荐你的克制。你可以告诉你年轻聪明的经理，规则是可以改变的，因为每种情况都不一样！
我可能在浪费时间告诉你我们的经历。但请记住从错误中吸取教训，因为你永远活不到自己做所有事情的年纪！
丹尼斯 510-219-2292
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