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账户
Good value and above average attention to detail.
Tripadvisor用户
Good value and above average attention to detail.
The Coldstream Restaurant的点评
点评：I have worked in Senior Management in the Hospitality industry for over 15 years. A bit in Zimbabwe, South Africa but mostly in boutique game Lodges and isolated camps in Botswana. my Son and his family, who is also a Technical Services Manager for a group of lodges in Botswana, visited us here in Graff-Reinet for 2 days. We brought along my Mom for a family breakfast. We decided on Coldstream because of its very good reviews. Prices seemed slightly high but later were clearly justified. It was a relaxed, peaceful meal with beautiful ambience. We decided to sit outside and were quickly assisted to move umbrellas and take shelter when the birds began to "drop in" on our table! I did not have to mention it...our waitress's attention to detail observed and sorted the problem out. I generally order a custom breakfast of medium scrambled eggs, toast and sometimes bacon or mushrooms. Chefs will know that scrambled eggs arriving plated and"medium" before a diner is no easy task. Mine were perfect. Although the Waitress had an excellent recall, our table changed their order multiple times during the ordering process and I think she would have benefitted by taking notes. All who ordered scrambled eggs got medium although all wanted well done. The final bill and tip was well within our expectations. Coldstream is now my go-to restaurant for special occasions.
翻译：我在酒店业担任高级管理职务已有 15 年多。我曾在津巴布韦、南非工作过一段时间，但大部分时间都在博茨瓦纳的精品狩猎旅馆和偏远营地工作。我的儿子和他的家人在格拉夫-里内特拜访了我们 2 天，他也是博茨瓦纳一组旅馆的技术服务经理。我们带着妈妈一起吃了顿家庭早餐。我们决定去 Coldstream，因为它的评价非常好。价格似乎有点高，但后来显然是合理的。这是一顿轻松、平静的晚餐，氛围优美。我们决定坐在外面，当鸟儿开始“落”在我们的桌子上时，他们很快就帮我们移开雨伞，躲了起来！我不必提这件事……我们的女服务员对细节的关注发现并解决了这个问题。我通常会点一份定制早餐，包括中度炒鸡蛋、吐司，有时还有培根或蘑菇。厨师们都知道，在用餐者面前端上“中度”的炒鸡蛋并非易事。我的炒鸡蛋很完美。虽然女服务员的记忆力很好，但我们这桌人在点餐过程中多次更改了他们的订单，我认为她如果记下来会受益匪浅。所有点炒鸡蛋的人都得到了五分熟，尽管他们都想要全熟。最终的账单和小费完全符合我们的预期。Coldstream 现在是我在特殊场合必去的餐厅。
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