点评:I've always liked BV Grill and want to give them a better review but I can't. Very busy on a Wednesday night, we arrived at 6:20 and told a 20 minute wait. Instead it was 50 minutes. Many tables had cleared during that time but it was obvious they didn't have enough staff to keep up. After finally being seated it was another 20 minutes before we got drinks, including just water. In the meantime they were doing a brisk carry out business at the front desk. Slow service definitely wasn't the fault of staff, they were hustling best they could. If the restaurant can't hire enough help (many restaurants can't) they could remove some of the tables so it doesn't look as bad for those waiting. They could also cut back on taking carry out orders if it affects service in the restaurant and bar. When it finally arrived our food was fine, the usual fare, but after such a long wait we'll probably choose someplace else next time out.
翻译:我一直很喜欢 BV Grill,想给他们更好的评价,但我做不到。星期三晚上很忙,我们在 6:20 到达,并告诉我们要等 20 分钟。相反,它是 50 分钟。在那段时间里,许多桌子都被清理干净了,但很明显他们没有足够的员工跟上。终于坐下后又过了 20 分钟,我们才喝到饮料,包括水。与此同时,他们在前台忙于开展业务。服务缓慢绝对不是员工的错,他们尽其所能。如果餐厅不能聘请足够的帮助(许多餐厅不能),他们可以移除一些桌子,这样对于那些等待的人来说就不会那么糟糕了。如果影响餐厅和酒吧的服务,他们还可以减少接受订单。当它最终到达时,我们的食物很好,通常的食物,但经过这么长时间的等待,我们下次可能会选择其他地方。