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旅行
账户
Horrible
Tyler J
Horrible
Joyride Taco House East的点评
点评：........"If you have had a single drink at any other place we can not serve you. This is our written policy". By the manager Tyler. One of the worst experiences and treatment by staff that I have had. We came in with a large group that all of us were a part of the bridal party at a wedding. One of the women in our group wanted everyone to go to Joyride cause she had great tacos the night before. She has a big personality and is louder than the average person. Yet, she had just put her two sons to bed and hadn't had anything to drink. She was looking forward to having some at joyride. The tall blonde girl bartender, that wouldn't provide her name, made an assessment of our entire group that we were belligerently drunk. The manager told us his written policy that they can not serve any individual, that had a single drink anywhere else, any more alcohol. I had him tell me that was his exact policy and the policy of all the restaurants owned by the company. I asked for upper managements information so I could lodge a complaint and we left. Not only did he give me information that was incorrect, Tyler called the restaurant next door to tell them not to let our "belligerently" drunk group in. Postinos was the restaurant. Well, after a very short conversation, the wonderful staff made a table for our group of 15. Postinos is owned by the same company. So they would have the same policy. The policy that doesn't exist. We had dinner and drinks at postinos for 15 people. Which is not a small tab. Having worked in the service industry I know how hard customers who are drunk can be. This was not the case. It's really upsetting that we were treated terribly by the entire staff at joyride. Tyler, the manager was incredibly unprofessional and lied to us. The tall blonde girl bartender chirped at us many times and was incredibly rude and unprofessional.
翻译：........“如果您在其他地方喝过一杯酒，我们将不会为您服务。这是我们的书面政策”。经理泰勒说。这是我经历过的最糟糕的经历和员工待遇之一。我们和一大群人一起来，我们都是婚礼上的新娘派对的一部分。我们团里的一位女士想让大家都去 Joyride，因为她前一天晚上吃了很棒的玉米卷。她性格大方，比一般人更吵闹。然而，她刚刚把两个儿子哄睡，还没有喝任何东西。她很期待在 Joyride 喝点东西。那位不愿透露姓名的高个子金发女调酒师对我们整个团队进行了评估，认为我们喝得烂醉如泥。经理告诉我们他的书面政策是，他们不能为在其他地方喝过一杯酒的任何人提供任何酒精饮料。我让他告诉我这是他的确切政策，也是该公司旗下所有餐厅的政策。我要求高层管理人员提供信息，以便提出投诉，然后我们就离开了。他不仅给了我错误的信息，还打电话给隔壁的餐厅，告诉他们不要让我们这群“好斗的”醉汉进来。Postinos 就是这家餐厅。好吧，经过非常简短的交谈，优秀的员工为我们 15 人安排了一张桌子。Postinos 归同一家公司所有。所以他们有同样的政策。这项政策并不存在。我们在 Postinos 吃了 15 人的晚餐和饮料。这可不是一笔小数目。我曾在服务行业工作过，我知道醉酒的顾客有多难缠。但事实并非如此。Joyride 的全体员工都对我们很差，这真是令人沮丧。经理泰勒非常不专业，还对我们撒谎。高个子金发女调酒师多次对我们喋喋不休，非常粗鲁和不专业。
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