旅行
账户
Bob H
1
Do not stay at this old worn down smelly moldy unfriendly overpriced hotel that has no parking
Copper Queen Hotel的点评
点评：They have been trying to sell this hotel since last year, which just shows the absolute lack of maintenance and up keep required in running a top notch hotel. No elevator, which they said was running when we booked the room, this after hiking up the hill from the only parking lot spots available. All the other guests we talk to said the same thing, it was a lie and our room was on the fourth floor! Stairs and room corridor carpeting were smelly, dirty with paint drops everywhere and wall paper peeling in some areas. Our bathroom window wouldn’t close with gap at bottom. No microwave no small refrigerator and tv had no remote control. They brought up a box of old remotes which I calibrated one to sync and another old remote for the volume control. Wi fi was also bad because the tv was buffering every five minutes. What a joke! Any management there were only there during the day and she was the most unfriendly un helping person with an excuse for everything, only one person at the desk at nights to help the other guests on the other four floors with lots of other problems they were also having. Had to walk down the four flights of stairs just to get to the only ice machine. Hotel was grossly misrepresented in all media photos and literature. Hotel management the worst because they refused to help anyone
翻译：他们从去年就开始试图出售这家酒店，这恰恰表明了经营一家顶级酒店所需的维护和保养工作严重不足。酒店没有电梯，他们说我们预订房间时电梯是运行的，但我们还是从唯一的停车场爬上山才到达。我们采访的其他客人也都这么说，这完全是谎言，我们的房间在四楼！楼梯和走廊的地毯又臭又脏，到处都是油漆滴，有些地方的墙纸都剥落了。我们浴室的窗户底部有缝隙，关不上。没有微波炉，没有小冰箱，电视也没有遥控器。他们拿来一盒旧遥控器，我校准了一个遥控器使其同步，另一个遥控器控制音量。无线网络也很差，因为电视每五分钟就要缓冲一次。真是个笑话！那里的管理人员只在白天，而且她是最不友好、最不乐于助人的人，总是找借口为所有事情开脱，只有一个人在晚上值班，帮助其他四层楼的客人解决他们遇到的许多其他问题。为了到唯一的制冰机，不得不走下四层楼梯。所有媒体照片和宣传资料都严重歪曲了酒店的形象。酒店管理最糟糕，因为他们拒绝帮助任何人
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