点评:Cockroach's in my room/ From the Cockroach's in my room to the valet throwing my keys from 20 feet in the air my key fob smashing off the ground to the management. cant get a hold of anyone about my refund that I am still waiting for 2 months later. all I get is transfered every time I call or disconnected/ hung up on? once twice ok but 20 times. I got an email my refund was done and have it 5 to 7 days well that was 50 email ago.you can not get in touch with anyone.. all emails Only way you get someone if your making a new reservation.. I go to the hotel manager about them throwing my keys and damaging my key fob.. I got well they are not employed through the hotel so sorry we cant help you. just like that with an attude on top of it, I threw away the clothes I took with me and suitcase scared I was going to take Cockroaches home. but they could care less. this place should be shut down. I will be leaving reviews as often as I can if I can help save 1 person from this nightmare if your on vacation and want to continue to have a good time do not stay hear it will ruin your day even week. I am going to my news channel with this I have waited long enough for my refund its absolute madness, its beyond me they could that they could care less
This is a picture of the cockroaches on my key card..
翻译:我房间里有蟑螂/从房间里的蟑螂到服务员将我的钥匙从 20 英尺高的空中扔出,我的钥匙链摔在地上,再到管理层。无法联系任何人询问我的退款事宜,两个月后我还在等待。每次我打电话时,我得到的只是转接或断线/挂断?一次两次还可以,但 20 次了。我收到一封电子邮件,我的退款已经完成,5 到 7 天后就可以收到,那是 50 封电子邮件之前的事了。你无法联系到任何人...所有电子邮件都是你在进行新预订时唯一能联系到人的办法。我去找酒店经理,说他们扔了我的钥匙并损坏了我的钥匙链。我得到的信息是他们不是酒店雇员,所以很抱歉我们无法帮助你。就这样,我扔掉了我带的衣服和行李箱,害怕我会把蟑螂带回家。但他们根本不在乎。这个地方应该关闭。如果我能帮助一个人摆脱这场噩梦,我会尽可能多地留下评论。如果你正在度假,并且想继续享受美好时光,千万别住在这里,因为这会毁了你的一天甚至一周。我要去新闻频道看看,我已经等了很久才退款,这简直太疯狂了,我简直无法相信他们竟然会不在乎。
这是我房卡上蟑螂的照片……