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Exceptional service by Aracanto Colombia
Aracanto Colombia的点评
点评：I am not prone to superlatives or hyperbole. However, I would be horribly remiss if I were to not use them to describe the service my wife and I have received this far from Felipe Rico, Margoth Rico, and team at Aracanto. Woefully insufficient number of stars available to grade their service!
We are in the second half of our tour of Colombia and it has been nothing short of exceptional! We travel a lot the world over, and Aracanto are hands-down among the best travel curators we have worked with! Right from the get-go, our connection with Felipe Rico was very comfortable - he was calm, understanding, very responsive and friendly, and curated a superb private tour itinerary for us, spanning sights in and around Medellin and Cartagena. As advertised, Felipe, Margoth, and team are passionate, care deeply about showing off their country and are equally, if not more, solicitous of their customers’ needs and desires. They hooked us up with superb lodging (the Patio del Mundo boutique hotel in Medellin was a magical tropical bungalow/paradise - great service, exceptional lodgings, the lovely welcome gift awaiting us at the hotel was a thoughtful surprise; Nacar Hotel Curio Collection by Hilton, is equally unique, in the walled old city in Cartagena - superb location) and equally superb guides in each city - Andres Jimenez in Medellin, a knowledgeable and passionate young man (a well-traveled, multilingual (Spanish/English/Portuguese) Chemical Engineer by education and experience, turned expert travel guide) who became a friend; and Isaac Francis in Cartagena, equally competent and friendly!
Felipe, Margoth, and team have been exceptionally organized, superbly responsive to our myriad queries, and keenly attuned to our tastes and preferences. In an instance where a certain planned event did not occur due to a miscommunication by the event owner, they promptly refunded that portion of the cost - no questions asked!
The restaurants they chose for us, the visits to picturesque/colorful Guatape and El Peñol near Medellin, to rum and chocolate tasting at the Arsenal of Rum, and cooking with Caro (owner-chef at Oh La La Bistro - see separate review), both in the Getesmani, neighborhood of Cartagena, to a resort/beach excursion at Isla Bomba tomorrow …each better than the other! Thank you, Felipe, Margoth and the rest of the Aracanto team for making our first visit to Colombia a memorable one!
Did I say I was not given to superlatives/hyperbole?? Oh, what the heck!!
We are in the second half of our tour of Colombia and it has been nothing short of exceptional! We travel a lot the world over, and Aracanto are hands-down among the best travel curators we have worked with! Right from the get-go, our connection with Felipe Rico was very comfortable - he was calm, understanding, very responsive and friendly, and curated a superb private tour itinerary for us, spanning sights in and around Medellin and Cartagena. As advertised, Felipe, Margoth, and team are passionate, care deeply about showing off their country and are equally, if not more, solicitous of their customers’ needs and desires. They hooked us up with superb lodging (the Patio del Mundo boutique hotel in Medellin was a magical tropical bungalow/paradise - great service, exceptional lodgings, the lovely welcome gift awaiting us at the hotel was a thoughtful surprise; Nacar Hotel Curio Collection by Hilton, is equally unique, in the walled old city in Cartagena - superb location) and equally superb guides in each city - Andres Jimenez in Medellin, a knowledgeable and passionate young man (a well-traveled, multilingual (Spanish/English/Portuguese) Chemical Engineer by education and experience, turned expert travel guide) who became a friend; and Isaac Francis in Cartagena, equally competent and friendly!
Felipe, Margoth, and team have been exceptionally organized, superbly responsive to our myriad queries, and keenly attuned to our tastes and preferences. In an instance where a certain planned event did not occur due to a miscommunication by the event owner, they promptly refunded that portion of the cost - no questions asked!
The restaurants they chose for us, the visits to picturesque/colorful Guatape and El Peñol near Medellin, to rum and chocolate tasting at the Arsenal of Rum, and cooking with Caro (owner-chef at Oh La La Bistro - see separate review), both in the Getesmani, neighborhood of Cartagena, to a resort/beach excursion at Isla Bomba tomorrow …each better than the other! Thank you, Felipe, Margoth and the rest of the Aracanto team for making our first visit to Colombia a memorable one!
Did I say I was not given to superlatives/hyperbole?? Oh, what the heck!!
翻译：我不倾向于最高级或夸张。但是，如果我不使用它们来描述我和我妻子从 Felipe Rico、Margoth Rico 和 Aracanto 团队获得的服务，那我就太失职了。可用于对他们的服务进行评分的星级数量严重不足！
我们正处于哥伦比亚之旅的后半段，这简直太棒了！我们经常在世界各地旅行，而 Aracanto 无疑是我们合作过的最好的旅行策展人之一！从一开始，我们与 Felipe Rico 的联系就非常融洽 - 他冷静、善解人意、反应灵敏且友好，并为我们策划了一个极好的私人旅游行程，涵盖了麦德林和卡塔赫纳及其周边地区的景点。正如所宣传的那样，Felipe、Margoth 和团队充满热情，非常关心炫耀自己的国家，并且同样（如果不是更多的话）关心客户的需求和愿望。他们为我们安排了一流的住宿（麦德林的 Patio del Mundo 精品酒店是一个神奇的热带平房/天堂 - 优质的服务，卓越的住宿，在酒店等待我们的可爱欢迎礼物是一个周到的惊喜；Nacar Hotel Curio Collection by Hilton ，同样独一无二，在卡塔赫纳的围墙老城 - 优越的地理位置）和每个城市同样出色的导游 - 麦德林的Andres Jimenez，一个知识渊博，充满热情的年轻人（一个游历广泛，多语种（西班牙语/英语/葡萄牙语）化学通过教育和经验成为工程师，成为专家旅行指南）成为朋友；和卡塔赫纳的艾萨克弗朗西斯，同样能干和友好！
Felipe、Margoth 和团队非常有条理，对我们无数的疑问做出了出色的回应，并且敏锐地适应了我们的品味和偏好。如果由于活动所有者的沟通不畅而导致某个计划的活动没有发生，他们会立即退还那部分费用 - 没有问题！
他们为我们选择的餐厅，参观麦德林附近风景如画/色彩缤纷的 Guatape 和 El Peñol，在朗姆酒阿森纳品尝朗姆酒和巧克力，以及与 Caro 一起烹饪（Oh La La Bistro 的老板兼厨师 - 见单独的评论），无论是在卡塔赫纳 (Cartagena) 附近的 Getesmani，还是明天在邦巴岛 (Isla Bomba) 的度假村/海滩游览……一个比另一个好！感谢 Felipe、Margoth 和 Aracanto 团队的其他成员，让我们的第一次哥伦比亚之行成为难忘的经历！
我说过我不喜欢最高级/夸张吗？哦，到底是什么！
我们正处于哥伦比亚之旅的后半段，这简直太棒了！我们经常在世界各地旅行，而 Aracanto 无疑是我们合作过的最好的旅行策展人之一！从一开始，我们与 Felipe Rico 的联系就非常融洽 - 他冷静、善解人意、反应灵敏且友好，并为我们策划了一个极好的私人旅游行程，涵盖了麦德林和卡塔赫纳及其周边地区的景点。正如所宣传的那样，Felipe、Margoth 和团队充满热情，非常关心炫耀自己的国家，并且同样（如果不是更多的话）关心客户的需求和愿望。他们为我们安排了一流的住宿（麦德林的 Patio del Mundo 精品酒店是一个神奇的热带平房/天堂 - 优质的服务，卓越的住宿，在酒店等待我们的可爱欢迎礼物是一个周到的惊喜；Nacar Hotel Curio Collection by Hilton ，同样独一无二，在卡塔赫纳的围墙老城 - 优越的地理位置）和每个城市同样出色的导游 - 麦德林的Andres Jimenez，一个知识渊博，充满热情的年轻人（一个游历广泛，多语种（西班牙语/英语/葡萄牙语）化学通过教育和经验成为工程师，成为专家旅行指南）成为朋友；和卡塔赫纳的艾萨克弗朗西斯，同样能干和友好！
Felipe、Margoth 和团队非常有条理，对我们无数的疑问做出了出色的回应，并且敏锐地适应了我们的品味和偏好。如果由于活动所有者的沟通不畅而导致某个计划的活动没有发生，他们会立即退还那部分费用 - 没有问题！
他们为我们选择的餐厅，参观麦德林附近风景如画/色彩缤纷的 Guatape 和 El Peñol，在朗姆酒阿森纳品尝朗姆酒和巧克力，以及与 Caro 一起烹饪（Oh La La Bistro 的老板兼厨师 - 见单独的评论），无论是在卡塔赫纳 (Cartagena) 附近的 Getesmani，还是明天在邦巴岛 (Isla Bomba) 的度假村/海滩游览……一个比另一个好！感谢 Felipe、Margoth 和 Aracanto 团队的其他成员，让我们的第一次哥伦比亚之行成为难忘的经历！
我说过我不喜欢最高级/夸张吗？哦，到底是什么！
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