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Terrible attitude from a specific employee
Museu Da Cidade De Aveiro.的点评
点评：Hoje, 28/4/2023, visitei o museu com a minha parceira. O museu em si foi agradável. Após a visita, na gift shop, estavam 3 funcionários, 2 meninas e um homem mais velho. pedi ajuda a uma delas e ela foi extremamente simpática e prestável, óptimo atendimento. Decidi comprar algo e ela estava a tratar do troco quando o homem mais velho que, presumo eu, será colega dela, a começou a criticar por "não saber onde estava o fundo de caixa", em tom sarcástico, condescendente e extremamente arrogante. Foi muito desconfortável para mim e para a minha companheira, e notei que ambas as funcionárias também ficaram desagradadas com a situação. Péssima experiência, alguém com um ego e atitude assim não devia trabalhar com pessoas e muito menos em atendimento ao público. À funcionária em causa, lamento que tenha passado por aquilo para me dar trocos de uma compra. Espero que não seja recorrente.
Eng: today, 28/4/2023, my partner and I visited the museum. The museum itself was pleasant. After our tour, at the gift shop, there were 3 staff members, 2 girls and an older man. I asked one of the girls for help and she was extremely nice and helpful, great customer service. I then decided to buy something and when she was working on giving me my change the older man who I presume to be her peer started ranting at her for "not knowing where the spare change was", in a sarcastic, condescending and extremely arrogant tone. It was very uncomfortable for my partner and I, and I could tell that both the girls working there were also displeased with the situation. Terrible experience, someone with that ego and attitude shouldn't be working with people, especially not as customer service. To the girl herself, I'm sorry you had to go through that just to give me my change. I hope it's not a recurring event.
Eng: today, 28/4/2023, my partner and I visited the museum. The museum itself was pleasant. After our tour, at the gift shop, there were 3 staff members, 2 girls and an older man. I asked one of the girls for help and she was extremely nice and helpful, great customer service. I then decided to buy something and when she was working on giving me my change the older man who I presume to be her peer started ranting at her for "not knowing where the spare change was", in a sarcastic, condescending and extremely arrogant tone. It was very uncomfortable for my partner and I, and I could tell that both the girls working there were also displeased with the situation. Terrible experience, someone with that ego and attitude shouldn't be working with people, especially not as customer service. To the girl herself, I'm sorry you had to go through that just to give me my change. I hope it's not a recurring event.
翻译：今天，4/28/2023，我和我的搭档参观了博物馆。博物馆本身很愉快。参观结束后，礼品店里有3名员工，2名女孩和一名年长男子。我向其中一位求助，她非常友好和乐于助人，服务很棒。我决定买东西，她正在处理零钱，这时我猜想是她的同事的年长男人开始批评她“不知道盒子的底部在哪里”，语气讽刺、居高临下且极其极端嚣张的语气。这让我和我的合作伙伴感到非常不舒服，我注意到这两名员工也对这种情况感到不满。糟糕的经历，像这样的自我和态度的人不应该与人合作，更不用说在客户服务方面了。对于有问题的员工，我很抱歉你经历了这些来给我零钱买东西。我希望它不会再次发生。
Eng: 今天，4/28/2023，我和我的搭档参观了博物馆。博物馆本身很愉快。参观结束后，在礼品店，有 3 名工作人员、2 名女孩和一名年长男子。我向其中一个女孩寻求帮助，她非常友善，乐于助人，客户服务很棒。然后我决定买东西，当她给我找零钱时，我认为是她同辈的年长男子开始用讽刺、居高临下和极其傲慢的语气对她咆哮“不知道零钱在哪里” .这对我和我的搭档来说非常不舒服，而且我可以看出在那里工作的两个女孩也对这种情况感到不满。糟糕的经历，有那种自我和态度的人不应该与人合作，尤其是作为客户服务。对于女孩本人，我很抱歉你不得不经历这些只是为了给我找零。我希望这不是重复发生的事件。
Eng: 今天，4/28/2023，我和我的搭档参观了博物馆。博物馆本身很愉快。参观结束后，在礼品店，有 3 名工作人员、2 名女孩和一名年长男子。我向其中一个女孩寻求帮助，她非常友善，乐于助人，客户服务很棒。然后我决定买东西，当她给我找零钱时，我认为是她同辈的年长男子开始用讽刺、居高临下和极其傲慢的语气对她咆哮“不知道零钱在哪里” .这对我和我的搭档来说非常不舒服，而且我可以看出在那里工作的两个女孩也对这种情况感到不满。糟糕的经历，有那种自我和态度的人不应该与人合作，尤其是作为客户服务。对于女孩本人，我很抱歉你不得不经历这些只是为了给我找零。我希望这不是重复发生的事件。
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