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Make sure you read terms and conditions (if there are any!)
Depot Climbing Manchester的点评
点评：If you pay for a membership, make sure you understand what you are paying for as there is no terms and conditions. They can do whatever they want.
Last month, I was told that if I paid to become a member I could access a cheaper price for 12 months. Little did I know, they can increase this price whenever they want… there are no terms and conditions on their website and it’s really not clear what you are paying for.
I called to ask if they could freeze their prices for members who have already paid (and probably bought equipments and other things). I had a conversation with someone who claims to be the manager at Leeds. The guy has zero social skills - did not listen to anything that I said, kept interrupting me before hearing what I have to say, and was not helpful at all.
What I gathered from what he said is, this payment does not a guarantee anything and if you can no longer afford any new prices, no refund will be issued (it’s laughable - he said no even though I’ve only been once!)
Terrible manager. Terrible company.
Last month, I was told that if I paid to become a member I could access a cheaper price for 12 months. Little did I know, they can increase this price whenever they want… there are no terms and conditions on their website and it’s really not clear what you are paying for.
I called to ask if they could freeze their prices for members who have already paid (and probably bought equipments and other things). I had a conversation with someone who claims to be the manager at Leeds. The guy has zero social skills - did not listen to anything that I said, kept interrupting me before hearing what I have to say, and was not helpful at all.
What I gathered from what he said is, this payment does not a guarantee anything and if you can no longer afford any new prices, no refund will be issued (it’s laughable - he said no even though I’ve only been once!)
Terrible manager. Terrible company.
翻译：如果您为会员付费，请确保您了解所支付的费用，因为没有条款和条件。他们可以为所欲为。
上个月，有人告诉我，如果我付费成为会员，我可以以更便宜的价格使用 12 个月。我几乎不知道，他们可以随时提高这个价格……他们的网站上没有条款和条件，而且真的不清楚你支付的是什么。
我打电话问他们是否可以冻结已经付款（并且可能购买了设备和其他东西）的会员的价格。我和一个自称是利兹联队经理的人交谈过。这家伙的社交技巧为零——他根本不听我说什么，在听到我要说什么之前就一直打断我，一点帮助也没有。
我从他的话中了解到，这笔付款并不能保证任何事情，如果您再也负担不起任何新价格，将不会退款（这太可笑了——他说不，即使我只去过一次！）
糟糕的经理。糟糕的公司。
上个月，有人告诉我，如果我付费成为会员，我可以以更便宜的价格使用 12 个月。我几乎不知道，他们可以随时提高这个价格……他们的网站上没有条款和条件，而且真的不清楚你支付的是什么。
我打电话问他们是否可以冻结已经付款（并且可能购买了设备和其他东西）的会员的价格。我和一个自称是利兹联队经理的人交谈过。这家伙的社交技巧为零——他根本不听我说什么，在听到我要说什么之前就一直打断我，一点帮助也没有。
我从他的话中了解到，这笔付款并不能保证任何事情，如果您再也负担不起任何新价格，将不会退款（这太可笑了——他说不，即使我只去过一次！）
糟糕的经理。糟糕的公司。
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